Family Support Coordinator

Placements24; Southampton; On-site; GBP 8,200 - 13,000; Full time

Job summary

Placements24 seeks a compassionate Family Support Coordinator to assist families in Randburg, offering direct support, counseling, and resource navigation. You will help families build stronger home environments and connect them to community services.

You will organize workshops, maintain confidential records, and tailor plans based on assessments, collaborating with service networks to improve family outcomes.

Qualifications

• Experience in family support, social work, counseling, or related field.
• Strong understanding of child development and family dynamics.
• Excellent communication, empathy, and active listening.
• Ability to build trust with diverse family populations.
• Knowledge of Randburg services and networks.

Responsibilities

• Provide direct support and counseling to families.
• Develop individualized family support plans from assessments.
• Connect families with community resources and services.
• Organize workshops and parenting groups.
• Maintain confidential client records and progress reports.

Skills

Family support experience

Social work

Counseling

Active listening

Empathy

Communication

Job description

About the Role

Our client is seeking a nurturing and dedicated Family Support Coordinator to join their team in Randburg. This role is dedicated to providing essential support and resources to families, helping them navigate challenges and strengthen their relationships. You will work closely with parents, children, and caregivers to foster a stable and supportive home environment, acting as a vital link to community services and ensuring families have the tools and assistance they need to thrive.

Key Responsibilities

• Provide direct support and counseling to families facing various challenges, such as parenting difficulties, financial stress, or social isolation.


• Develop individualized family support plans based on comprehensive assessments of needs.


• Connect families with relevant community resources, agencies, and support groups.


• Organize and facilitate workshops and parenting groups to enhance family skills and well-being.


• Maintain accurate and confidential client records and progress reports.

Requirements

• Experience in family support, social work, counseling, or a related field.


• Strong understanding of child development, family dynamics, and community resources.


• Excellent communication, empathy, and active listening skills.


• Ability to build trust and rapport with diverse family populations.


• Knowledge of services and networks within the Randburg area.

Benefits

• Competitive annual salary and benefits package.


• Opportunities for ongoing professional development and training.


• A supportive and collaborative team environment.


• The satisfaction of making a positive impact on families' lives.


• Employee assistance program and wellness initiatives.