Family Support Coordinator

Adecco (Portugal); Guildford; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

30 days annual leave

Flexible working arrangements

Ongoing training and development

Job summary

The Adecco Group UK & Ireland is hiring a Family Support Coordinator in Surrey. The role offers remote working with travel to meetings, 35 hours per week, and a fixed-term contract to March 2027. You will support vulnerable families, build relationships with carers, and connect them with services to improve outcomes for children.

Join a role that makes a real difference by advocating for families and coordinating resources and services to strengthen outcomes for both children and adults.

Qualifications

• Experience working directly with families, individuals or vulnerable service users.
• Strong relationship-building and communication skills.
• Experience carrying out assessments and developing support plans.
• Knowledge of safeguarding practices and procedures.
• Experience working alongside statutory, voluntary or community organisations.
• Excellent organisation and case management skills.
• Confident using CRM systems, Microsoft Office and digital platforms.
• Ability to manage a varied workload independently.
• Full UK driving licence and access to transport.

Responsibilities

• Deliver one-to-one support to carers.
• Carry out needs assessments and create action plans.
• Support carers to access community resources, grants and specialist services.
• Liaise with schools, local authorities and partner organisations.
• Facilitate peer support groups and workshops.
• Support carers throughout their Special Guardianship journey.
• Monitor outcomes and maintain accurate case records.
• Promote awareness of kinship care across local communities.

Skills

Experience with families

Relationship-building

Assessments & action plans

Safeguarding knowledge

Liaising with agencies

CRM systems

Microsoft Office

Independent working

Driving licence

Tools

CRM software

Digital platforms

Microsoft Office

Job description

Family Support Coordinator

Surrey (remote working with travel required to meetings)

£26,500 per annum

Monday to Friday, 35 Hours per Week

Fixed-Term to March 2027 (with potential extension)

Make a Real Difference to Families Across Surrey

Are you passionate about supporting vulnerable families and empowering people through challenging life circumstances?

Our Client is looking for a compassionate and proactive Family Support Coordinator to join their team in Surrey. This is a rewarding opportunity to work directly with carers, helping them access the support, resources and confidence they need to provide stable, nurturing homes for children in their care.

Every day, you will have the chance to make a lasting impact by building meaningful relationships, advocating for families, and connecting carers with services that strengthen outcomes for both children and adults.

What You'll Be Doing

As a Family Support Coordinator, you'll deliver one-to-one support.

Your responsibilities will include:

• Providing tailored emotional and practical support to carers


• Carrying out needs assessments and creating action plans


• Supporting carers to access community resources, grants and specialist services


• Liaising with schools, local authorities and partner organisations


• Facilitating peer support groups and workshops


• Supporting carers throughout their Special Guardianship journey


• Monitoring outcomes and maintaining accurate case records


• Promoting awareness of kinship care across local communities

What We're Looking For

We're keen to hear from candidates who have experience supporting families and communities and who thrive in a people-focused role.

Essential Skills & Experience

• Experience working directly with families, individuals or vulnerable service users


• Strong relationship-building and communication skills


• Experience carrying out assessments and developing support plans


• Knowledge of safeguarding practices and procedures


• Experience working alongside statutory, voluntary or community organisations


• Excellent organisation and case management skills


• Confident using CRM systems, Microsoft Office and digital platforms


• Ability to manage a varied workload independently


• Full UK driving licence and access to transport

What's In It For You?

• 30 days annual leave plus bank holidays


• Flexible working arrangements


• Manage your own diary and workload


• Ongoing training and development opportunities


• A collaborative and supportive culture

The Adecco Group UK & Ireland is an Equal Opportunities Employer.