Family Support Assistant - Reading

Quantum Scholars; Reading; On-site; GBP 15,000 - 18,000; Part time

Job summary

Quantum Scholars is seeking a calm, compassionate Family Support Assistant to help a family in Wokingham. The role involves practical household help and supportive, patient engagement with a highly anxious young person educated under EOTAS.

You will work in the family home and local community, 2.5 hours each morning, four mornings per week. The position emphasizes safeguarding, building trust with the family, and assisting with learning activities and routine.

Qualifications

• Experience supporting children or young people, ideally in education, SEND, family support or youth work.
• Calm, patient and empathetic approach when supporting anxious learners.
• Willingness to complete an enhanced DBS check and provide references.
• Ability to perform cleaning, tidying, organising and general household tasks.
• Excellent communication and relationship-building skills.

Responsibilities

• Carry out general cleaning and tidying around the home.
• Help keep shared living spaces organised, clean and manageable.
• Organise household items and learning spaces as required.
• Assist with day-to-day household tasks to support smooth running of the home.
• Prepare simple meals and light cooking for the family when required.
• Assist with basic kitchen duties and keep food prep areas tidy.
• Support with laundry and other light duties as appropriate.
• Proactively identify tasks to help the household run more smoothly.
• Help create a calm, structured and organised home environment.
• Build a positive, trusting relationship with the young person and family.
• Provide calm, consistent and reassuring support to a highly anxious young person.
• Support the young person’s engagement with learning and EOTAS activities.
• Reduce engagement barriers with patient, sensitive support.
• Accompany or support activities in home or community when required.
• Encourage independence, confidence and positive routines at a suitable pace.
• Work closely with parents, carers and professionals involved in the education and support.
• Observe and communicate changes, concerns or progress to relevant professionals.
• Maintain clear professional boundaries while being warm and supportive.

Skills

Empathy

Patience

Communication

Independence

Job description

Family Support Assistant

Quantum Scholars is looking for a calm, compassionate and reliable Family Support Assistant to work with a family in Wokingham. This is a practical, hands‑on role supporting both the family and a highly anxious young person who is currently receiving their education through an EOTAS arrangement.

• Employer: Quantum Scholars
• Location: Wokingham
• Working arrangement: In-person, home and community-based support – this is not an online role
• Hours: 2.5 hours per morning, 4 mornings per week
• Focus: Family support, household organisation and supporting a highly anxious young person who is educated other than at school (EOTAS)

Household & Practical Support

• Carrying out general cleaning and tidying around the home.
• Helping to keep shared and living spaces organised, clean and manageable.
• Organising household items, belongings and learning spaces where required.
• Helping with general day‑to‑day household tasks to support the smooth running of the home.
• Preparing simple meals and light cooking for the family where required.
• Helping with basic kitchen duties, such as preparing ingredients, loading/unloading the dishwasher and keeping food preparation areas tidy.
• Supporting with laundry and other light household duties where appropriate.
• Taking a practical, proactive approach to identifying tasks that would help the household run more smoothly.
• Helping to create a calm, structured and organised home environment.

Family & Young Person Support

• Building a positive, trusting relationship with the young person and their family.
• Providing calm, consistent and reassuring support to a highly anxious young person.
• Supporting the young person to engage with learning, activities and their wider EOTAS provision where appropriate.
• Helping to reduce barriers to engagement by providing patient and sensitive support.
• Accompanying or supporting the young person with activities in the home or community where required.
• Encouraging independence, confidence and positive routines at an appropriate pace.
• Working closely with parents or carers and other professionals involved in the young person's education and support.
• Observing and communicating any changes, concerns or progress to the relevant professionals.
• Maintaining clear professional boundaries while developing a warm and supportive working relationship.

Following Safeguarding Procedures At All Times.Essential Requirements

• Experience supporting children or young people, ideally within education, SEND, pastoral support, family support, youth work or a similar setting.
• A calm, patient and empathetic approach, particularly when supporting a young person experiencing high levels of anxiety.
• A willingness and ability to carry out cleaning, tidying, organising and general household tasks as a significant part of the role.
• Confidence with basic cooking and preparing simple meals.
• A practical, proactive and flexible attitude towards household and family support.
• Strong communication and relationship‑building skills.
• The ability to work sensitively and professionally with parents, carers and other professionals.
• Reliability, consistency and the ability to work independently within agreed boundaries.
• Availability to work 2.5 hours per morning, 4 mornings per week.
• A good understanding of safeguarding and the importance of confidentiality.
• Willingness to complete an enhanced DBS check and provide satisfactory references.
• You must have the right to work in the UK.

Quantum Scholars is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to appropriate safeguarding and safer recruitment checks, including an enhanced DBS check and satisfactory references.

Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy