Family Support Assistant - Berkshire

Quantum Scholars; Wokingham; On-site; GBP 6,000 - 8,000; Part time

Job summary

Quantum Scholars in Wokingham is seeking a calm, compassionate Family Support Assistant to work with a family, supporting a highly anxious young person educated via EOTAS. This in-person role requires a reliable, patient approach and ability to support day-to-day family life.

You will build trust with the family, assist with routines, and help the young person engage with learning and community activities, while maintaining safeguarding and confidentiality.

Qualifications

• Experience supporting children or young people in education, SEND, pastoral support, family support, youth work or a similar setting.
• A calm, patient and empathetic approach, particularly with a highly anxious young person.
• A practical, flexible attitude and willingness to help with general household tasks.
• Strong communication and relationship-building skills.
• Ability to work independently within agreed boundaries and maintain confidentiality.

Responsibilities

• Build a positive, trusting relationship with the young person and their family.
• Provide practical support to help manage day-to-day routines and education-related activities.
• Assist with light household tasks such as tidying and organising shared spaces.
• Support the family with everyday tasks to create a calm, organised home environment.
• Help the young person engage with learning, activities and their EOTAS provision where appropriate.
• Communicate any changes, concerns or progress to the relevant professionals.

Skills

Empathy

Calm demeanor

Communication skills

Reliability

Independence

Job description

Family Support Assistant

Employer: Quantum Scholars

Location: Wokingham

Working arrangement: In-person, home and community-based support - this is not an online role

Hours: 2.5 hours per morning, 4 mornings per week

Focus: Supporting a family and a highly anxious young person who is educated other than at school (EOTAS)

Quantum Scholars is looking for a calm, compassionate and reliable Family Support Assistant to work with a family in Wokingham. The role will involve providing practical and emotional support to the family of a highly anxious young person who is currently receiving their education through an EOTAS arrangement.

This is a relationship-based role where consistency, patience and sensitivity are extremely important. You will help create a supportive environment around the young person while also assisting their family with some of the practical day-to-day demands of home life (i.e. tidying) and education outside of a traditional school setting.

The role may involve

• Building a positive, trusting relationship with the young person and their family.
• Providing practical support to help the family manage day-to-day routines and education-related activities.
• Supporting the family with general household tasks where needed, such as tidying, organising shared spaces and other light practical duties.
• Being willing to take a flexible and hands-on approach to supporting the family with everyday tasks that help create a calm and organised home environment.
• Supporting the young person to engage with learning, activities and their wider EOTAS provision where appropriate.
• Helping to reduce barriers to engagement by providing calm, consistent and reassuring support.
• Accompanying or supporting the young person with activities in the home or community where required.
• Working closely with parents or carers and other professionals involved in the young person's education and wellbeing.
• Encouraging independence, confidence and positive routines at an appropriate pace.
• Observing and communicating any changes, concerns or progress to the relevant professionals.
• Maintaining clear professional boundaries while developing a warm and supportive working relationship.
• Following safeguarding procedures at all times.

Essential requirements

• Experience supporting children or young people, ideally within education, SEND, pastoral support, family support, youth work or a similar setting.
• A calm, patient and empathetic approach, particularly when supporting a young person experiencing high levels of anxiety.
• A practical, flexible attitude and willingness to support with general household tasks as part of the wider family support role.
• Strong communication and relationship-building skills.
• The ability to work sensitively and professionally with parents, carers and other professionals.
• Reliability, consistency and the ability to work independently within agreed boundaries.
• Availability to work 2.5 hours per morning, 4 mornings per week.
• A good understanding of safeguarding and the importance of confidentiality.
• Willingness to complete an enhanced DBS check and provide satisfactory references.
• You must have the right to work in the UK.

Quantum Scholars is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to appropriate safeguarding and safer recruitment checks, including an enhanced DBS check and satisfactory references.

Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy