Family Support Assistant Needed - Wokingham

Quantum Scholars; Wokingham; On-site; GBP 17,000 - 22,000; Part time

Job summary

Quantum Scholars in Wokingham is seeking a calm, compassionate Family Support Assistant to help a local family in a home and community setting.

You will perform practical household tasks, assist with meal preparation, tidying and organisation, and provide patient, supportive help to a highly anxious young person educated through an EOTAS arrangement. You will work 2.5 hours per morning, 4 mornings per week, in-person and with safeguarding commitments.

Qualifications

• Experience supporting children or young people, ideally within education, SEND, pastoral support, family support or related settings.
• Calm, patient and empathetic approach; ability to support a highly anxious young person.
• Willingness to undertake cleaning, tidying, organising and general household tasks.

Responsibilities

• Carry out general cleaning and tidying around the home.
• Help keep shared spaces clean and organised.
• Organise household items and learning spaces as required.
• Support day-to-day household tasks to ensure smooth running of the home.
• Prepare simple meals and light cooking for the family.
• Assist with basic kitchen duties and tidying operating areas.
• Support with laundry and light household duties.
• Identify tasks to help the household run more smoothly.
• Create a calm, structured and organised home environment.
• Build a positive, trusting relationship with the young person and family.
• Provide calm, consistent support to a highly anxious young person.
• Support engagement with learning, activities and EOTAS provision.

Skills

Calm demeanour

Patience

Communication skills

Reliability

Independent work

Job description

Family Support Assistant Needed

Employer: Quantum Scholars

Location: Wokingham

Working arrangement: In-person, home and community-based support - this is not an online role

Hours: 2.5 hours per morning, 4 mornings per week

Focus: Family support, household organisation and supporting a highly anxious young person who is educated other than at school (EOTAS)

Quantum Scholars is looking for a calm, compassionate and reliable Family Support Assistant to work with a family in Wokingham. This is a practical, hands‑on role supporting both the family and a highly anxious young person who is currently receiving their education through an EOTAS arrangement.

Household & Practical Support

• Carrying out general cleaning and tidying around the home.
• Helping to keep shared and living spaces organised, clean and manageable.
• Organising household items, belongings and learning spaces where required.
• Helping with general day-to-day household tasks to support the smooth running of the home.
• Preparing simple meals and light cooking for the family where required.
• Helping with basic kitchen duties, such as preparing ingredients, loading/unloading the dishwasher and keeping food preparation areas tidy.
• Supporting with laundry and other light household duties where appropriate.
• Taking a practical, proactive approach to identifying tasks that would help the household run more smoothly.
• Helping to create a calm, structured and organised home environment.

Family & Young Person Support

• Building a positive, trusting relationship with the young person and their family.
• Providing calm, consistent and reassuring support to a highly anxious young person.
• Supporting the young person to engage with learning, activities and their wider EOTAS provision where appropriate.
• Helping to reduce barriers to engagement by providing patient and sensitive support.
• Accompanying or supporting the young person with activities in the home or community where required.
• Encouraging independence, confidence and positive routines at an appropriate pace.
• Working closely with parents or carers and other professionals involved in the young person's education and support.
• Observing and communicating any changes, concerns or progress to the relevant professionals.
• Maintaining clear professional boundaries while developing a warm and supportive working relationship.
• Following safeguarding procedures at all times.

Essential requirements

• Experience supporting children or young people, ideally within education, SEND, pastoral support, family support, youth work or a similar setting.
• A calm, patient and empathetic approach, particularly when supporting a young person experiencing high levels of anxiety.
• A willingness and ability to carry out cleaning, tidying, organising and general household tasks as a significant part of the role.
• Confidence with basic cooking and preparing simple meals.
• A practical, proactive and flexible attitude towards household and family support.
• Strong communication and relationship-building skills.
• The ability to work sensitively and professionally with parents, carers and other professionals.
• Reliability, consistency and the ability to work independently within agreed boundaries.
• Availability to work 2.5 hours per morning, 4 mornings per week.
• A good understanding of safeguarding and the importance of confidentiality.
• Willingness to complete an enhanced DBS check and provide satisfactory references.

You must have the right to work in the UK.

Quantum Scholars is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to appropriate safeguarding and safer recruitment checks, including an enhanced DBS check and satisfactory references.

Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy