Family Support and Attendance Officer

Heathcote Primary School; Bishop's Tachbrook; On-site; GBP 28,000 - 38,000; Full time

Job summary

Heathcote Primary School is seeking a dedicated professional to join our Inclusion Team to support children and families, strengthen attendance, wellbeing and learning. You will work closely with the Deputy Headteacher, SENDCo and safeguarding colleagues to lead Early Help work and contribute as a Deputy Designated Safeguarding Lead (DDSL).

We are a friendly, inclusive school rooted in our community, committed to safeguarding, high expectations and strong partnerships with families to achieve

Qualifications

• Experience of working with children, families and external agencies.
• Strong understanding of safeguarding and child protection procedures.
• Ability to lead and coordinate Early Help support and Team Around the Family meetings.
• Passion for improving attendance and removing barriers to learning.
• Organisation, resilience and the ability to manage a varied caseload.

Responsibilities

• Support children and families to overcome barriers to attendance, wellbeing and learning.
• Lead Early Help work and contribute as Deputy Designated Safeguarding Lead (DDSL).
• Coordinate attendance interventions to help every child thrive.
• Collaborate with the Deputy Headteacher, SENDCo and safeguarding team.

Skills

Safeguarding

Family support

Attendance management

Coordination

Communication with parents

Job description

This is a pivotal role within our Inclusion Team, supporting children and families to overcome barriers to attendance, wellbeing and learning. Working closely with the Deputy Headteacher, SENDCo and safeguarding team, you will lead Early Help work, provide family support, contribute as a Deputy Designated Safeguarding Lead (DDSL) and coordinate attendance interventions that help every child thrive.

At Heathcote Primary School, we are proud to be a friendly, ambitious and inclusive school at the heart of our community. Since opening in 2017, we have grown into a vibrant and successful school where relationships matter, children are known as individuals and everyone is encouraged to develop a lifelong love of learning. Our core value of Respect underpins all that we do, and we believe strongly in working in partnership with families to achieve the very best outcomes for children.

We are looking for someone who:

• Has experience of working with children, families and external agencies.
• Has a strong understanding of safeguarding and child protection procedures.
• Can lead and coordinate Early Help support and Team Around the Family meetings.
• Is passionate about improving attendance and removing barriers to learning.
• Can build positive, professional and supportive relationships with parents and carers.
• Is organised, resilient and able to manage a varied caseload.
• Shares our commitment to inclusion, safeguarding and high expectations for all children.

In return we offer:

• A welcoming and supportive staff team.
• Wonderful children who are eager to learn and succeed.
• Strong leadership and professional support.
• Opportunities for professional development and training.
• A thriving school community where relationships and wellbeing are valued.
• The opportunity to make a genuine difference to the lives of children and families.

Closing date for applications is: Wednesday 28th October 2026

Interviews will take place on week beginning: Monday 2nd November 2026

Safeguarding Children

The Trust Child Protection Policies and Recruitment of Ex-Offenders Statement can be found at: https://www.communityacademiestrust.org/en-GB/trust-information.

Community Academies Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks, online checks, and a willingness to demonstrate commitment to the standards which flows from Community Academies Trust vision and values.

The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

The person undertaking this role is expected to work within the policies, ethos and aims of the Trust and to carry out such other duties as may reasonably be assigned by the Line Manager. The post holder will be expected to have an agreed flexible working pattern to ensure that all relevant functions are fulfilled through direct dialogue with employees, contractors and community members.

English Duty

The role is covered by part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role.

Community Academies Trust supports Equal Opportunities Employment.

Community Academies Trust Company Registration No. 0747273-6

“Education is for improving lives and for leaving your community and world better than you found it”