Attendance Officer

Coleshill Church of England Primary School; Birmingham; On-site; GBP 29,000 - 32,000; Part time

Benefits offered by this job

Local government pension scheme

Induction and professional development

Job summary

Coleshill C of E Primary School is seeking a part-time Attendance Officer to work 20 hours per week during term time. The role focuses on reducing absence, recording attendance data accurately and supporting families with attendance plans.

You will collaborate with safeguarding and pastoral teams, monitor registers, conduct home visits where appropriate and report on attendance trends to leaders and the local authority. Experience in a school setting is preferred.

Qualifications

• Pastoral experience with families and pupils.
• Experience maintaining accurate electronic records.
• Proactive and organised in a school setting.

Responsibilities

• Promote school values and build positive relationships with pupils and families.
• Check daily registers and follow up on missing/incorrect marks.
• Produce reports for senior leaders and local authority when required.
• Arrange attendance meetings and contribute to action plans.
• Maintain confidential case records and prepare attendance letters.

Skills

Pastoral work

Data analysis

Microsoft Office

Record keeping

Attendance policy

Education

GCSE English and Maths 4/C

administrative experience

safeguarding training willingness

Tools

School MIS

Electronic record-management systems

Job description

Part-time, Monday to Friday, 8.30am to 12.30pm

20 hours per week, term time only

Permanent

SCP 11-17, £29,070 to £32,046 (FTE)

Rooted in our values of love, hope and belonging,we are committed to ensuring that every child is known, valued and able to flourish. Our Attendance Officer will play an important pastoral role, working together with families to develop relationships built on compassion, trust and respectful professional challenge. Through this partnership, we want every family to feel welcomed, supported and confident that they belong within our school community.

Regular attendance is central to children’s learning, wellbeing and future success. We are looking for an organised, approachable and proactive part-time Attendance Officer who will combine accurate administration and confident use of data with a calm, professional and supportive approach to pupils and families.

The role

Working closely with senior leaders, safeguarding and pastoral colleagues, you will:

promote the school’s values of love, hope and belonging through positive relationships with pupils and families, working in partnership with them so that they feel supported, included and part of our school community;

build positive, professional and trusting relationships with pupils and their families, recognising that effective pastoral support is central to improving attendance;

draw on pastoral experience to identify barriers to attendance and help families access appropriate support;

check daily registers and follow up promptly on missing or inaccurate marks;

complete first-day absence calls and follow-up communications with parents and carers;

ensure attendance, punctuality, communications and interventions are recorded accurately on the school’s management information system;

monitor individual and whole-school attendance data, identifying patterns, vulnerable groups and pupils at risk of persistent or severe absence;

produce clear reports and updates for senior leaders, governors, the Trust and the local authority, as required;

arrange and contribute to attendance meetings with pupils, parents and carers;

work constructively with families to understand barriers to attendance, agree attendance action plans, set clear expectations and review progress;

prepare attendance letters and maintain accurate, confidential case records;

conduct home visits with an appropriate colleague and in accordance with the school’s safeguarding and lone-working procedures;

carry out all attendance procedures in accordance with the school’s Attendance Policy, safeguarding procedures and current local authority guidance;

manage requests for leave of absence during term time and maintain accurate supporting documentation;

refer unauthorised holidays and other eligible absences to the local authority for consideration in accordance with the school’s policy and local authority procedures;

prepare the necessary information and records to support local authority referrals, including referrals for penalty notices where appropriate;

support processes relating to Children Missing Education, unauthorised absence and other statutory attendance matters;

liaise appropriately with safeguarding colleagues, the local authority and other external professionals; and

recognise when absence may indicate a safeguarding concern and refer concerns immediately through the school’s agreed procedures.

About you

We are looking for someone who:

has experience of pastoral work or supporting children and families;

can build positive, professional and trusting relationships with pupils, parents and carers;

understands that families may experience complex barriers to attendance and can respond with empathy, consistency and appropriate professional challenge;

is confident conducting sensitive or challenging conversations about attendance, punctuality and unauthorised absence;

can work within the school’s Attendance Policy, safeguarding procedures and local authority guidance;

understands the importance of accurate record keeping when cases may be referred to the local authority;

has strong written and verbal communication skills;

is highly organised and able to manage competing priorities and strict daily deadlines;

handles confidential and sensitive information appropriately;

is confident using Microsoft Office and electronic record‑management systems;

can interpret attendance information and communicate key findings clearly;

works effectively both independently and as part of a pastoral, safeguarding and administrative team; and

will be sympathetic to the culture and ethos of our Christian distinctiveness.

Qualifications and experience

Applicants should have:

GCSE English and mathematics at Grade 4/C or above, or equivalent;

experience of administrative work and maintaining accurate electronic records;

pastoral experience or experience of supporting children and families;

experience of developing constructive relationships with parents and carers;

experience of communicating sensitively and professionally about concerns or challenging issues;

an understanding of safeguarding responsibilities when working with children and families; and

has or is willing to undertake designated lead safeguarding training.

Experience of working in a school, applying an attendance policy, using a school management information system, analysing attendance data, conducting home visits or working with the local authority and other external agencies would be an advantage. Training can be provided for the right candidate, but applicants must be willing to keep their knowledge of attendance expectations, safeguarding guidance and local procedures up to date.

What we can offer

Coleshill C of E Primary School is a two-form entry primary, inspected by Ofsted in March 2026 as meeting the expected standard in all areas.

The school is part of the Birmingham Diocesan Multi‑Academy Trust, a dynamic and supportive MAT with the vision: "Clothed in LOVE (Colossians 3:14) we are a united family of schools serving our communities and helping ALL to flourish." BDMAT understand the importance of investment in people, including providing exceptional support for teachers at all stages of their career. As a MAT, we have a strong network of 19 schools in the region.

A welcoming and supportive school community

A varied role with the opportunity to make a genuine difference to children and families

A committed and collaborative Senior Leadership Team, Local Academy Board and Multi‑Academy Trust

Appropriate induction, training and professional development

Local government pension scheme and a range of employee benefits

Visits

Visits to the school are warmly welcomed. To arrange a visit or an informal conversation about the role, please contact Becky Holt on 01675 463672 or email [e-mail].

Safeguarding and equality

In line with our Safeguarding Policy, Coleshill C of E Primary School & Nursery and Birmingham Diocesan Multi‑Academy Trust (BDMAT) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

All roles within school are subject to a criminal records check from the Disclosure and Barring Service (formerly CRB).

The school’s policy requires all applicants for employment to disclose any previous unspent criminal convictions, any cautions which have not expired, or any pending prosecutions, that are not 'protected' as defined by the Ministry of Justice.

References of all shortlisted candidates will be sought prior to interview.

To comply with Asylum and Immigration legislation you will be required (if appointed) to provide one or more documents from the Immigration Act 2006 - List A and B. You must provide proof of current and valid permission to be in the United Kingdom and valid permission to do the type of work offered. Further information is available at: www.bia.homeoffice.gov.uk/employers/

We welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. BDMAT is a Disability Confident employer and also a member of the Stonewall Diversity Programme.

If you don’t hear from us within two weeks of the closing date, unfortunately your application has been unsuccessful on this occasion.