Family Service Worker

SHORE UP! Inc.; Salisbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established community action partnership seeks a dedicated case manager to provide support and advocacy for families in the Head Start program. This role involves comprehensive case management, goal setting, and connecting families to vital community resources. The ideal candidate will possess strong listening and communication skills, enabling them to build positive relationships with diverse families. Join a mission-driven organization focused on empowering low-income individuals to achieve economic self-sufficiency. This position offers a chance to make a meaningful impact in the lives of children and families in the community.

Qualifications

• Must be willing to earn a Credential in social work or related field.
• Ability to relate positively to families of various cultures.

Responsibilities

• Recruit and enroll children and families for the program.
• Assist families in identifying needs and provide referrals.
• Conduct home visits and transportation duties as needed.

Skills

Human Services Experience

Listening Skills

Communication Skills

Knowledge of Community Resources

Education

High School Diploma or GED

AA degree in Human Services or related field

Job description

General Description of Position:
The worker will provide comprehensive case management, goal setting, and linkages to service, advocacy, and evaluation for children and families enrolled in the Head Start and Early Head Start Program.

Educational Qualifications and Experience:

Minimum:

• High School Diploma or GED and one year of Human Services Experience.
• Be willing to earn a Credential or Certification in social work, human services, family services, counseling, or a related field within 18 months of hire. (Training Provided.)

Desired:

• AA degree in Human Services, Child Development, or related field and two years of related experience.

General Qualifications:

• Ability to relate positively and effectively with children and families of various cultures and socio-economic backgrounds.
• Must have excellent listening skills with ability to develop positive relationships with families.
• Good oral and written communication skills to be able to collaborate with partner agencies and advocate for families.
• Have knowledge of available community resources to address the social service, medical, nutrition, dental, and mental health issues of program participants and their families.

Primary Duties:

• Recruit, enroll, and obtain appropriate records of children and families to ensure full enrollment and waitlists.
• Aid families in identifying needs, inform them of community resources, provide information and referrals, assist in the scheduling of appointments, and follow-up services as needed.
• Develop, implement, and follow up on Family Partnership Agreements, assessing family needs and the strength of the parent-child relationship.
• Record and update caseload information (i.e. medical, social, financial status, home visits, referral status.
• Prepare and submit timely and accurate reports as required.
• Actively participate in parent or group meetings, community collaborations, and affiliations to advocate for Head Start/Early Head Start children and families.
• Refer families and children to resources within SHORE UP! Inc. and community organizations for social services needs as necessary.
• Transportation duties along with active supervision.
• Assist families with transportation to meetings & medical appointments if families demonstrate barriers.
• Conduct home visits in conjunction with education staff and as family needs arise.
• Attend on-going professional development training and meetings as required.
• Monthly parent engagement training and workshops utilizing “Active Parenting Curriculum.”
• Coaching parents in adult education learning including application process and follow up.
• Monthly adult education follow-up inclusive to attendance & assignment productivity.
• Other related duties as assigned.

Maintain Professional and Ethical Standards:

• Maintain confidentiality in accordance with Agency policy & Head Start Performance Standards.
• Be honest, reliable, and dependable.
• Respect and maintain the rights and privacy of all staff, parents, and children.
• Attend mandated training and meetings and seek out staff development opportunities.
• Work as a team member with all staff and maintain a positive work ethic.
• Must adhere to SHORE UP! Inc. Standard of Conduct policy.

About SHORE UP! Inc.:

SHORE UP! Inc. is a private, non-profit Community Action Partnership* located in Salisbury, on Maryland’s Lower Eastern Shore. Formed in 1965, SHORE UP! has been serving low-income and disadvantaged persons on the Eastern Shore for over 50 years. SHORE UP! is an acronym for “Self-Help on Rural Economics and Urban Problems.” Our agency’s main focus is to help people reach economic self-sufficiency. We are an Equal Opportunity Employer. Students and alumni will be accepted and assigned to job opportunities and otherwise treated without regard to race, color, religion, national origin, gender, marital status, sexual orientation, veteran status or disability, as well as other classifications protected by applicable state or local laws.