Key Time Worker (Service Agent)

Europcar Group UK Limited; Reading; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic Drivers to join their team in Reading. In this role, you will be the face of the company, delivering and collecting vehicles while ensuring an exceptional customer experience. With a fleet of modern vehicles and a commitment to customer satisfaction, this opportunity offers a dynamic work environment where flexibility and professionalism are key. Enjoy competitive pay, generous holidays, and career development opportunities. If you have a passion for driving and excellent interpersonal skills, this could be the perfect role for you.

Benefits

Competitive Basic Salary

5.6 weeks holiday

Enhanced Maternity and Adoption Leave

Pension

Discounted car hire rates

20% discount on EE mobile phone contracts

Confidential legal and support service

Career progression and development

Qualifications

• A full valid clean driving licence with minimum 4 years driving experience.
• Exceptional customer service skills and ability to adapt to business needs.

Responsibilities

• Delivery and collection of vehicles while providing world-class customer service.
• Preparation of company vehicles and identifying maintenance issues.

Skills

Exceptional customer service skills

Flexibility

Team player

Positive attitude

Education

Full valid clean driving licence

Job description

Key Time Worker (Service Agent)

Key Time Worker (Service Agent)

Apply locations Reading time type Full time posted on Posted Yesterday job requisition id JR104218

Job Description

Europcar is looking for Drivers.

Would you like to be part of the Europcar team? We are looking for Drivers to deliver and collect our vehicles for our customers. You’ll be working in and around the latest vehicles on the road - most of our cars are less than a year old and our vans are less than 18 months old. And you’ll be at the frontline of the customer relationship with our brand.

You could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you will prepare the vehicle for the customer and deliver it with a good handover.

What we can offer you:

1. Competitive Basic Salary
2. Starting on 5.6 weeks holiday (including bank holidays)
3. Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
4. Pension
5. Discounted car hire rates across our network
6. 20% discount on EE mobile phone contracts*
7. Confidential legal and support service through BUPA
8. Career progression and development

*forms part of current non contractual benefit offering

Main responsibilities:

1. Delivery & collection of vehicles
2. Preparation of company vehicles
3. Identify any fleet maintenance issues
4. Deliver world class customer service
5. Become part of a successful team

What we are looking for:

1. A full, valid clean driving licence, with a minimum of 4 years driving experience is required
2. Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
3. Reliable, flexible, positive and professional
4. Good team player
5. Exceptional customer service skills
6. Ability to adapt to the needs of the business
7. A keen and enthusiastic nature

If you believe you have what it takes to become a successful Driver within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com