Family Legal Assistant

Law Staff Legal Recruitment; Redditch; On-site; GBP 25,000 - 35,000; Full time

Job summary

An esteemed legal firm is seeking a proactive Family Law Legal Assistant to join their dynamic Family department. This role offers the chance to be part of a supportive team that values your contributions. You will manage Fee Earner diaries, handle client enquiries, and maintain meticulous client files while ensuring compliance with legal regulations. The firm is recognized for its high-quality legal advice and offers a competitive benefits package, including bonuses and development opportunities. If you're organized, professional, and ready to make a difference in a thriving environment, this opportunity is perfect for you.

Benefits

Target-related bonuses

Training and development opportunities

Qualifications

• Experience in Family Law or legal assistance is preferred.
• Ability to handle sensitive matters with professionalism.

Responsibilities

• Managing Fee Earner diaries and scheduling appointments.
• Handling new client enquiries and onboarding procedures.
• Organizing and maintaining client files and documentation.

Skills

Communication Skills

Time Management

Organizational Skills

Professionalism

Discretion

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Electronic Case Management Systems

Job description

Our client is looking for a proactive and experienced Family Law Legal Assistant to become a valued member of their thriving Family department. This is a fantastic opportunity to join a supportive team where your contribution truly makes a difference.

The ideal candidate will bring strong communication skills, a collaborative mindset, and the ability to manage time effectively under pressure. You’ll be comfortable handling sensitive matters with professionalism and discretion, and your methodical, organised approach will help you stay on top of a busy and varied workload.

The Firm:

Our esteemed Legal 500 client is a full-service practice with a nationwide presence recognized for providing high-quality legal advice to private and commercial clients. With client care at their core, the Firm comprises specialists with diverse expertise, drawn from top-tier UK firms, ensuring clients receive the highest quality advice. Many team members have hands-on experience in multi-million-pound companies, providing invaluable foresight and risk management skills.

Responsibilities include:

1. Proactively managing Fee Earner diaries, including scheduling meetings and appointments.
2. Handling new client enquiries, initiating and completing the setup of new matters, and carrying out all onboarding and due diligence procedures, such as ID verification and compliance with anti-money laundering regulations.
3. Accurately transcribing, printing, and processing dictations in a timely manner.
4. Efficiently organising, scanning, and e-filing documents within the Case Management System, while also maintaining up-to-date and well-ordered paper files.
5. Overseeing the monthly billing process, including the preparation and coordination of invoices, as well as following up on outstanding payments.
6. Processing payment requests and recording financial transactions, liaising with the Accounts Team as necessary.
7. Managing the opening and archiving of both physical and digital client files.
8. Responding to routine client correspondence and enquiries professionally and promptly.
9. Greeting and assisting clients in person and over the telephone with confidence and excellent interpersonal skills, delivering a high standard of client care.
10. Liaising effectively with third-party agencies, including Counsel, Courts, Experts, and other solicitors.
11. Maintaining strict confidentiality regarding all client and firm-related information and documentation.
12. Demonstrating proficiency in Microsoft Word, Outlook, and Excel, and having experience using electronic Case Management Systems.
13. Providing general administrative support to the Family Law Team and office as needed.

In return, the Firm offers a competitive benefits package including target-related bonuses, training and development opportunities, and many other impressive incentives.

Please check your email (including spam folder) for confirmation that your application has been received.