Family Help Practitioner: Transforming Children's Futures

Norfolk County Council; Norwich; Hybrid; GBP 36,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working (remote & hybrid)

Norfolk Rewards discounts

Blue Light card

Job summary

Norfolk County Council in Norwich is seeking a Family Help Practitioner to manage complex caseloads of children, young people and families, working within Signs of Safety, Signs of Wellbeing and Signs of Success to deliver targeted interventions and build long-term resilience.

You will lead assessments, coordinate plans with partners across schools, health services and police, and deliver evidence-based interventions to improve outcomes and prevent escalation to statutory intervention.

Qualifications

• Degree-level qualification or NVQ Level 4 equivalent.
• Minimum two years' relevant experience working directly with children, young people and families.
• Significant experience supporting families with complex needs.
• Sound knowledge of safeguarding legislation, policy and practice.
• Experience delivering interventions that achieve positive behavioural change.
• Strong assessment, analytical and risk-management skills.
• Excellent communication and report-writing abilities.
• Ability to work independently and collaboratively within multi-agency environments.
• Commitment to equality, diversity and inclusion.
• Desirable: experience managing a caseload of complex family support work.
• Desirable: experience chairing multi-agency meetings.
• Desirable: experience delivering evidence-based programmes such as Solihull, Triple P or Strengthening Families.
• Desirable: knowledge of Section 17 thresholds, Young Carers Assessments and Return Home Interviews.

Responsibilities

• Managing a complex caseload of children, young people and families.
• Completing high-quality assessments of need and risk.
• Developing and coordinating outcome-focused family plans.
• Delivering targeted, evidence-based interventions and support.
• Building trusted relationships that empower families to make sustainable changes.
• Leading and chairing multi-agency meetings.
• Working collaboratively with schools, health professionals, social care, police and voluntary sector partners.
• Maintaining accurate, analytical case recordings and reports.
• Promoting safeguarding and ensuring children remain safe and well.

Skills

Communication skills

Analytical skills

Risk-management skills

Report-writing abilities

Independent and collaborative working

Equality, diversity and inclusion

Education

Degree-level qualification or NVQ Level 4 equivalent

Job description

Norfolk County Council in Norwich is seeking a Family Help Practitioner to manage complex caseloads of children, young people and families, working within Signs of Safety, Signs of Wellbeing and Signs of Success to deliver targeted interventions and build long-term resilience.

You will lead assessments, coordinate plans with partners across schools, health services and police, and deliver evidence-based interventions to improve outcomes and prevent escalation to statutory intervention.