Family Help Assistant (2 Posts)

Derbyshire County Council; East Midlands; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Annual leave

Flexi time

Pension scheme

Incremental pay rise

Cycle to work

Discounts

Job summary

Derbyshire County Council is seeking a proactive Family Help Assistant to support children and families in the North-East Derbyshire & Bolsover Locality. The role involves practical help and health promotion, helping families remain together and engage with education and community services.

You will work within the Family Help team, building trust with vulnerable families, supporting parents to manage routines, and guiding families to education, training and employment opportunities.

Qualifications

• Be enthusiastic, versatile and self-motivated with the ability to work well as part of a team.
• Have experience of working with children and families
• Able to problem solve and proactively work with others.
• Excellent interpersonal and presentation skills with attention to detail
• Understanding of and implementation of safeguarding procedures.
• Excellent IT skills

Responsibilities

• Provide direct support to children and families with practical and domestic tasks and health promotion activities in line with agreed steps developed as part of the action plans.
• Provide support which helps to meet social and emotional needs. Assist in tasks which support families to maintain their independence whilst keeping their children safe.
• Provide specific support to the Youth & Family Practitioners for young people to access vacancies, benefits, allowances, courses, higher education, work and training.
• Alert managers to changes in family circumstances or needs and respond in emergency or safeguarding situations liaising with colleagues, other agencies, and carers as appropriate.
• Develop excellent relationships with parents/carers in order to influence them to understand how their parenting impacts on their family.

Skills

Enthusiastic

Team player

Experience with children and families

Problem solving

Interpersonal skills

Safeguarding procedures

IT skills

Job description

Family Help Assistant (2 posts) – North-East Derbyshire & Bolsover Locality

Closing date: 27 September 2026

• Post 1 - 37 hours per week, Fixed Term Maternity cover
• Post 2 - 18 hours 30 minutes, Permanent

An exciting opportunity has arisen within Children’s Services for dynamic and committed individuals to provide direct and practical support to children and families with a wide range of complex and often challenging needs to enable them to remain in their family unit and their communities, and to ensure other young people remain in education, employment and training (EET).

• Build trust and confidence with vulnerable families
• Improve and maintain independence of children, young people and families
• Support parents/carers to manage their child’s routines
• Influence parents/carers to make sustained changes to improve and enhance quality of life
• Motivate and inspire parents/carers to address concerns about neglect
• Working as part of the family help team and to ‘Think Family’ in their engagement with families and follow safeguarding procedures.
• Work with colleagues to deliver provision that meets the needs of young people through work that is building based and/or in a variety of “street based” environments including mobile
• Guide young people and parents/carers to advice and support and health, education, employment and training.

What will I be doing

• Provide direct support to children and families with practical and domestic tasks and health promotion activities in line with agreed steps developed as part of the action plans.
• Provide support which helps to meet social and emotional needs. Assist in tasks which support families to maintain their independence whilst keeping their children safe.
• Provide specific support to the Youth & Family Practitioners for young people to access vacancies, benefits, allowances, courses, higher education, work and training.
• Alert managers to changes in family circumstances or needs and respond in emergency or safeguarding situations liaising with colleagues, other agencies, and carers as appropriate.
• Develop excellent relationships with parents/carers in order to influence them to understand how their parenting impacts on their family.

What skills and experience do you need to have

• Be enthusiastic, versatile and self-motivated with the ability to work well as part of a team.
• Have experience of working with children and families
• Able to problem solve and proactively work with others.
• Excellent interpersonal and presentation skills with attention to detail
• Understanding of and implementation of safeguarding procedures.
• Excellent IT skills

What we offer you

• 25 days of annual leave plus another 5 once you reach 5 years of continuous service (pro rata).
• Flexi time working, allowing additional time off.
• Generous local government pension scheme.
• Guaranteed incremental annual pay increase.
• Cycle to work scheme.
• Discounts at selected county leisure centres
• and much more!