Family Engagement Worker

PRISON ADVICE AND CARE TRUST; Newton Abbot; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free confidential advice and counselli

Cycle to work scheme

Life Assurance

Specsavers eye care vouchers

Wellness, inclusion and diversity

Job summary

Prison Advice and Care Trust (PACT) is seeking a Family Engagement Worker to support families of prisoners and the prison community. The role involves delivering family induction sessions, facilitating visits, and providing casework guidance within a multi-agency framework.

You will engage with families and prisoners, advocating for their rights, organising activities for imprisoned dads and children, and developing referral pathways to access services. A supportive team will guide you.

Qualifications

• Experience working with families in challenging multi-agency environments.
• Ability to advocate for families dealing with imprisonment and uphold their rights.
• Creative in organising activities for imprisoned dads and children.
• Develop referral pathways for families, prisoners, and professionals.

Responsibilities

• Provide family casework support to prisoners and their families.
• Facilitate prison visits and contribute to family induction sessions.
• Act as a role model for volunteers and an ambassador for PACT.
• Maintain professional conduct with high standards of integrity and accountability.

Skills

Family engagement

Advocacy

Multi-agency collaboration

Activity planning

Referral pathways

Job description

As Family Engagement Worker, you will work as one of the Pact Family team, providing family casework support to prisoners, as well as support to the families of prisoners through advice and guidance, facilitating prison visits, and delivering family induction sessions.

About You

To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging multi-agency environment, ideally involving prisoners and/or their families. You will have the ability to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered, and views are heard at all levels. You will be a creative person who can organise activities for imprisoned Dads and children. You will have the ability to develop referral pathways for families, prisoners and other professionals to access the service. You may have experience of the following: Casework, Key Working, providing advice, guidance and emotional support to male service users.

You will act as a role model for volunteers and an ambassador for PACT, conducting yourself professionally at all times with high standards of personal integrity and accountability. You need to be solutions-focused, adaptable, flexible, emotionally resilient and capable of managing multiple tasks in high stress environments.

What Pact Offer

Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, Life Assurance, Specsavers eye care vouchers plus more.

You will undergo a thorough induction process attend training to further develop yourself as a frontline services worker and be supported by a friendly and enthusiastic team.

About us

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us via [e-mail], if you require any support in engaging in our recruitment process.

Hours

7.5 hours per week

Generous Holiday allowanceSeason Ticket loanCycle to work schemeCharity worker discountsEnhanced maternity packageWellness, inclusion, and diversity groupsBlue light card

03-12-2026

Job attachments

FamilyEngagementWorkerJDChanningsWood.docx