Family Engagement Worker

Prison Advice and Care Trust; London Borough of Hounslow; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Contributory pension

Corporate eye care scheme

Cycle to work scheme

Generous holiday entitlement

Training opportunities

Job summary

Prison Advice and Care Trust (PACT) is seeking an committed worker to support families affected by imprisonment. You will advocate for human rights, develop referral pathways, and work across multi-agency teams to ensure families receive appropriate guidance and emotional support.

The role emphasizes resilience, flexibility, and the ability to manage multiple tasks in high-stress environments, with a focus on empowering families and supporting professionals involved in their care.

Qualifications

• Experience working with families in a challenging multi-agency environment.

Responsibilities

• Advocate for families dealing with imprisonment and promote their human rights.
• Develop referral pathways for families, prisoners and professionals to access services.
• Act as a role model for volunteers and an ambassador for PACT, maintaining high professional standards.

Skills

Experience with families

Job description

About You:

To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging multi-agency environment, ideally involving prisoners and/or their families.You will have the ability to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered, and views are heard at all levels. You will have the ability to develop referral pathways for families, prisoners and other professionals to access the service.You may have experience of the following: Casework, Key Working, providing advice, guidance and emotional support to male service users.

You will act as a role model for volunteers and an ambassador for PACT, conducting yourself professionally at all time, with high standards of personal integrity and accountability.You need to be solutions-focused, adaptable, flexible, emotionally resilient and capable of managing multiple tasks in high stress environments.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).

£28,860 per annum full time earnings, £12,313.60 actual earnings.