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Prison Advice and Care Trust; Maidstone; On-site; GBP 21,000 - 27,000; Full time

Job summary

PACT invites applications for the role of Family Engagement Worker to join the Pact Family team. You will provide family casework support to prisoners and their families, including advice, guidance and advocacy to access services.

You will facilitate visits, deliver family induction sessions and develop referral pathways for families, prisoners and other professionals to access the service. This role requires resilience, adaptability and the ability to work in a challenging multi‑agency

Qualifications

• Experience working with families in challenging multi-agency environments.
• Ability to advocate for families dealing with imprisonment and rights.
• Creative, organised and able to develop referral pathways.
• Solutions‑focused, adaptable and emotionally resilient in high-stress settings.

Responsibilities

• Provide family casework support to prisoners and their families with guidance and advocacy.
• Facilitate prison visits and deliver family induction sessions.
• Develop referral pathways for families, prisoners and professionals to access the service.
• Be a role model for volunteers and maintain high standards of integrity.

Skills

Casework

Key Working

Advocacy

Multi-agency collaboration

Emotional resilience

Time management

Job description

As Family Engagement Worker, you will work as one of the Pact Family team, providing family casework support to prisoners, as well

as support to the families of prisoners through advice and guidance, facilitating prison visits, and delivering family induction

sessions.

About You

To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging

multi-agency environment, ideally involving prisoners and/or their families. You will have the ability to advocate for families

dealing with imprisonment, promoting their human rights and ensuring their needs are considered, and views are heard at all

levels.You will be a creative person who can organise activities for imprisoned Dads and children. You will have the ability to

develop referral pathways for families, prisoners and other professionals to access the service. You may have experience of the

following: Casework, Key Working, providing advice, guidance and emotional support to male service users.

You will act as a role model for volunteers and an ambassador for PACT, conducting yourself professionally at all times with high

standards of personal integrity and accountability. You need to be solutions-focused, adaptable, flexible, emotionally resilient

and capable of managing multiple tasks in high stress environments.

What Pact Offer

Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme,

You will undergo a thorough induction process attend training to further develop yourself as a frontline services worker and be

supported by a friendly and enthusiastic team.

A car may be desirable for this role, though not essential.

Pact is an equal opportunity employer and welcomes applications from all backgrounds including those who have previous convictions

(appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory

HMPPS/MoJ Security Prison Vetting, and satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced

DBS. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in