Family Connect Advisor

Telford and Wrekin Council; Telford; On-site; GBP 26,000 - 34,000; Full time

Job summary

Telford and Wrekin Council is recruiting a Family Connect Advisor for the new Family Connect service, a multi-agency approach to safeguarding children and families. The role is a 37-hour-per-week secondment for 12 months, based at Darby House, Monday to Friday, 8:50am to 5pm.

You will be the point of contact, providing timely information, advice and guidance to partners and the public to ensure the right service is delivered at the right time, in the right place by the right people.

Qualifications

• Experience in administrative/clerical work.
• Ability to work across multi-agency safeguarding context.
• Excellent communication and information sharing.

Responsibilities

• Provide timely information, advice, guidance and support to stakeholders to ensure right service access.
• Operate standard office hours Monday-Friday 8:50am-5pm at Darby House.
• Support the Family Connect multi-agency partnership to safeguard children and young people.

Job description

The following content displays a map of the jobs location - Telford

Secondment for 12 months covering Kayla Wielstra

Working Hours:

37

Location:

Telford

Closing Date:

13/11/2026

Job Type:

Administrative / Clerical / Secretarial inc PA

Sector:

Local Councils

Business Unit:

Children's Safeguarding & Family Support

Job Introduction

Family Connect Advisor

37 hours per week 12 Months Secondment

Telford & Wrekin Council has put Children and families at the heart of its' vision for the future. In reshaping our services, we have established Family Connect, a new multiagency partnership approach to safeguarding children and young people.

Family Connect operates a single point of contact for services accessed by the public and professionals to ensure that the right service is delivered at the right time, in the right place by the right people.

The Family Connect Service is a fresh approach to safeguarding children. It consists of a multi-agency partnership that offers child-centred co-ordinated activity.

The post holder working in the Family Connect service will be required to supply all stakeholders with timely Information, advice, guidance and support to ensure the right service at the right time can be accessed.

This post is office based at Darby House and operates Monday-Friday 8.50am-5pm