Family Advisor - Family Help

Dorset Council UK; Dorchester; Vor Ort; GBP 18.000 - 24.000; Teilzeit

Benefits dieser Stelle

Supportive team environment

On-the-job training

Access to further training and skills

Learn about family hubs in Dorset

Wider multi-disciplinary team

Zusammenfassung

Dorset Council UK is seeking a part-time Family Advisor to join Bridport Family Hub. You will work within a multi-disciplinary team, welcoming the community, taking bookings, and guiding families to the right support.

This forward-facing role emphasizes advice, information sharing and signposting. You will support children and families in the West locality, collaborating with professionals and contributing to a broader spectrum of services.

Qualifikationen

• Strong administrative and ICT skills.
• Committed to supporting and improving outcomes for children and families.
• Able to communicate clearly with a range of people including families and professionals.

Aufgaben

• Keep up to date with local services for children, young people and families.
• Be the link between the family information service and localities.
• Publish information about local services using online channels.
• Signpost families to appropriate support and services.
• Provide information and advice face to face, online and by telephone.
• Engage with community groups and other services to share information.

Kenntnisse

Administrative skills

ICT skills

Verbal and written communication

Jobbeschreibung

We are looking for a part time Family Advisor to work in our Bridport Family Hub alongside a multi disciplinary team. Your role will be multifaceted and will be a forward facing role. You will be supporting families, welcoming the community into the hub, taking bookings, generating new users to the hub, working alongside families to find the right support for them, giving advice and guidance to families who may need it.

The successful candidate will work alongside a talented family help team who are committed and passionate about the work they do to support children and their families in the West locality. The team also support other professionals too, giving advice and support across a broad spectrum of services.

The role is varied and interesting and there is potential to develop skills, knowledge and understanding of family work in it's broadest sense.

What's in it for you?

• You will work in a supportive team environment
• You will get on the job training and be able to access further training and skills to develop your career
• You will learn about family hubs in Dorset and the role they play in our community
• You will be part of a wider multi-disciplinary team working alongside children and families

What You Will Be Doing

• Keep up to date with local services and sources of support for children, young people and families
• Be the link person between the family information service and the localities
• Use and develop other forms of online communication to publish local services and support
• Share information about local services and support with locality colleagues
• Undertake signposting activities
• Provide information and advice on agreed topics to children, young people and families face to face, online and by telephone
• Undertake outreach with community groups and other services to provide information and advice about sources of support in the community
• Be a digital champion within localities, supporting the development of online engagement mechanisms with children, young people and families
• Welcome families into the Family Hub in Bridport and engage families in what the Family Hub can offer in terms of support
• Engage new partners to get involved in the Family Hub and provide new activities for the community

About You

• You will have strong administrative and ICT skills as well as a good standard of verbal and written communication
• You will be committed to supporting and improving outcomes for children and young people
• You will demonstrate Respect, Openness Together, Accountability and Curiosity in line with Dorset Council's Employee Values
• You will be an effective communicator and able to liaise with the public, other colleagues and professionals
• You will be able to travel around the West locality and further afield when required
• You will be flexible, approachable, adaptable and a team player
• You will enjoy working with children, young people and adults

We are looking for someone who is enthusiastic, eager to learn and who is keen to work within a supportive team environment.