Family Hub Support Worker

Devon County Council; Topsham; Hybrid; GBP 20,000 - 26,000; Part time

Benefits offered by this job

Flexible and hybrid working

Generous annual leave

Local Government Pension Scheme

Learning and development opportunities

Supportive management and supervision

Shape Devon's Family Hubs

Job summary

Devon County Council is recruiting a Part-time Family Hub Support Worker (18.5 hours) for the South and West Locality. Join a team delivering early intervention services to babies, children, young people and families, focusing on Best Start in Life from pregnancy to age 5 and extending to 0-19 (25 for SEND).

You will work across homes, communities, Family Hubs and our digital offers, building confidence, networks and resilience while collaborating with health, education and voluntary sectors.

Qualifications

• Experience working with children, young people and families.
• Able to deliver individual and group support.
• Understanding of safeguarding and Early Help.
• Builds positive and trusting relationships.
• Enthusiastic, organised and solutions‑focused.
• Passionate about helping families thrive.

Responsibilities

• Work directly with babies, children, young people and families.
• Deliver advice, guidance, targeted interventions and group programmes.
• Support Best Start in Life from pregnancy to age 5 and up to 25 for SEND.
• Provide home, community, Family Hub and digital support.

Skills

Child welfare

Family support

Communication

Relationship building

Job description

Fixed term until 31st March 2029

1 x Part-time (18.5 hours) Family Hub Support Worker - South and West Locality

Be there when families need support most.

Do you have a passion for working directly with children, young people and families? Do you believe in the power of early intervention, strong relationships and community support to change lives?

Devon's Best Start Family Hubs are transforming how families access help. As part of our ambitious Best Start in Life vision, we're bringing together services, communities and resources to ensure every child has the opportunity to thrive and every family can access support when they need it. We're looking for enthusiastic and compassionate Family Hub Support Workers to join our growing team.

The Role

You'll work directly with babies, children, young people and families, delivering advice, guidance, targeted interventions and group programmes that improve outcomes and build resilience. With a particular focus on Best Start in Life support from pregnancy to age 5, you'll help families give their children the very best start, while also contributing to the wider Best Start Family Hubs offer for children and young people aged 0-19, and up to 25 for those with SEND.

Using a whole-family approach, you'll provide support in homes, local communities, Family Hubs and through our growing digital offer. Working alongside colleagues from health, education, children's services and the voluntary sector, you'll help families build confidence, strengthen support networks, access the right help at the right time, and improve their long-term wellbeing and life chances.

We're Looking For Someone Who:

• Has experience working with children, young people and families.
• Is confident delivering individual and group support.
• Understands safeguarding and Early Help.
• Builds positive and trusting relationships.
• Is enthusiastic, organised and solutions-focused.
• Is passionate about helping families thrive

Why Join Us?

This is an opportunity to make a genuine difference to families every day while helping shape the future of Family Hubs across Devon. You'll join a passionate team committed to:

• Putting children and families at the heart of everything we do.
• Delivering innovative, community-based support.
• Listening to family voices and lived experience.
• Working together to achieve better outcomes.
• Building stronger families, stronger communities and brighter futures.

What We Offer

Alongside a rewarding career and the opportunity to make a real difference, we offer:

• Flexible and hybrid working opportunities.
• Generous annual leave entitlement.
• Local Government Pension Scheme.
• Extensive learning and development opportunities.
• Supportive management and professional supervision.
• The opportunity to help shape the future of Family Hubs in Devon.

This role is fixed term to 31/03/2029 therefore we are able to offer the post as a secondment opportunity if requested and approved. If you require further information or guidance on the Devon County Council Secondment policy this can be found here: Secondments - Inside Devon (Staff transfers (TUPE), joint working arrangements and secondments) - tasks and guides. Alternatively please speak to your line-manager as required.

Together, we're building stronger families, stronger communities and brighter futures across Devon. So, join us in shaping Devon's Best Start Family Hubs, helping every child get the best start in life and every family access the right support at the right time.

Interviews dates TBC

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council.
• Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.