Faculty Operations Lead — Elevating Student Experience

ClimateXChange; Stirling; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

The University of Stirling invites applications for a Faculty Operations Manager role in the Faculty of Arts and Humanities. Based in the faculty’s professional services team, you will lead a university-wide administrative group delivering high‑quality services to staff, students and stakeholders.

You will drive continuous improvement, manage budgets and risk, and build strong relationships across central and faculty professional services to support teaching and research.

Responsibilities

• Leading a team to provide a professional, high quality, and customer-focused service in an agile and dynamic workplace
• Delivery of an efficient and effective service and experience to staff and students
• Managing and delivering administrative support for student lifecycle administration
• Commitment and contribution to continuous process improvement
• Supporting workload and resource planning to deliver teaching and research
• Monitoring delegated budgets and managing financial processes
• Supporting business continuity and risk management planning
• Building and maintaining relationships with colleagues and external stakeholders, sharing good practice and enabling smooth running of your areas of responsibility
• Taking an operational lead in supporting University and Faculty quality assurance processes
• Developing and maintaining knowledge and expertise in systems, policies and regulations associated with learning and teaching
• Providing efficient and effective committee management

Job description

The University of Stirling invites applications for a Faculty Operations Manager role in the Faculty of Arts and Humanities. Based in the faculty’s professional services team, you will lead a university-wide administrative group delivering high‑quality services to staff, students and stakeholders.

You will drive continuous improvement, manage budgets and risk, and build strong relationships across central and faculty professional services to support teaching and research.