Faculty Admissions Officer

Imperial Enterprise; Greater London; Hybrid; GBP 43,000 - 47,000; Full time

Benefits offered by this job

43 days’ annual leave

Generous pension schemes

Flexible working policy

Cycle-to-work scheme

Job summary

Imperial College London Admissions team seeks an Admissions officer to join the central admissions unit within Marketing, Outreach, Recruitment and Admissions (MORA). You will build relationships with faculties, deliver excellent customer service to applicants, and guide stakeholders through the admissions process.

The role requires experience in an administrative setting, ability to work to deadlines, and familiarity with policy/regulatory environments.

Qualifications

• Experience in an administrative role with ability to progress work to policy.
• Experience working in a deadline-driven environment.
• Ability to operate in a regulatory/policy framework and deliver to deadlines.

Responsibilities

• Build and foster relationships with key departments within the Faculty/School.
• Provide excellent customer service to applicants and external stakeholders.
• Advise and guide stakeholders through admissions processes.
• Manage record progression and stakeholder expectations within admissions.

Skills

Administrative experience

Customer service

Deadline-driven work

Tools

Database systems

Job description

Job number ACA00543 Faculties Academic Services Departments Marketing, Outreach, Recruitment and Admissions Salary or Salary range £42,505 - £47,213 per annum Location/campus South Kensington and White City Campus - Hybrid Contract type work pattern Full time - Fixed term Posting End Date 1 Nov 2026

About the role

The Admissions service within Marketing, Outreach, Recruitment and Admissions (MORA) are seeing an Admissions officer to join the division’s well established central admissions team.

We are seeking an individual with demonstrable experience of working in an administrative role, where you have been responsible for progressing work in line with established policies and procedures both independently and as part of a wider team.

You will have experience of working in a deadline-driven environment, with the ability to manage their own workload effectively and efficiently, whilst understanding the coordination of their activities and contributions in the context of a wider team.

You will have the ability to work in a regulatory and policy environment and to deliver business processes and assessments in accordance with relevant frameworks and to deadlines.

What you would be doing

• You will build and foster effective working relationships with key departments within your Faculty/School.
• You will ensure that you provide an excellent customer service to applicants and key external stakeholders in delivering the admissions officer activities.
• You will develop an expertise in admissions processes, policies and procedures that enable you to advise and guide stakeholders/customers though the admissions processes.
• You will develop an expertise in the admissions process, requirements and policies that enable you to effectively manage record progression and manage stakeholder interactions and expectations.

What we are looking for

• Experience of working in an administrative role, with the ability to work independently, managing your own workload as well as demonstrable experience as working well within a team.
• Experience of using databases, progressing records in line with policy, and possessing an understanding and appreciation for the sensitivity and confidentiality of records.
• Appropriate professional experience and business acumen which informs an appreciation of the importance of the effective delivery of business processes in a deadline-driven environment in the context of competing deadlines within the duties and responsibilities of the role.

What we can offer you

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 43 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing .

Further information

This is a full-time fixed term post for 14 months.

If you require further information about the role please contact: David Gibbon at d.gibbon@imperial .ac.uk

Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert before the stated closing date, should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

About Imperial

Welcome to Imperial, a global top-ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

Our Culture

We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our web pages .

Proud signatory of the Armed Forces Covenant. We welcome applications from the Armed Forces community.

Our values are at the root of everything we do, and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.