Factory Operations & Office Manager

ST Selection Ltd; Aldridge; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Annual leave

Bank holidays

Pension

Private medical cover

Job summary

ST Selection Ltd in Aldridge is seeking an Office Manager to oversee day-to-day office operations and help coordinate factory priorities. You will act as deputy to the Commercial Manager, ensuring actions are followed through and communications stay clear with production and service teams.

The role covers office administration, records, and support for HR, quality, health and safety, and ISO processes. A stable, organised leader with experience in busy environments will thrive here.

Qualifications

• Previous experience in a busy, fast paced office management role.
• Organised individual with experience in coaching and managing staff.
• Able to work effectively in a fast paced, reactive environment.
• Experience in a hire/ engineering related industry would be beneficial but isn't essential.

Responsibilities

• Manage the day-to-day running of the office and support the coordination of factory activities, ensuring priorities are understood and completed efficiently.
• Act as the Commercial Manager's deputy for day-to-day operational matters, following up agreed actions and keeping work moving in their absence.
• Maintain visibility of factory workload, production priorities, customer orders, machine movements and operational issues, providing clear updates to the Commercial Manager.
• Liaise closely with Production, Engineering, Purchasing, Sales and Service to coordinate priorities, resolve administrative delays and escape operational issues.
• Attend the factory regularly, checking progress against agreed priorities and ensuring actions, paperwork, parts requirements and completion dates are followed up.
• Coordinate incoming calls, correspondence, visitors, post and general enquiries, directing matters to the appropriate person or department.
• Maintain accurate company records, filing systems, shared documents, production information and administrative trackers in line with company procedures.
• Prepare and process routine business documents, reports, purchase orders, invoices and other administrative and factory information as required.
• Support HR, quality, health and safety and ISO-related administration, including training records, controlled documents, absence records and audit evidence.
• Monitor key office and factory deadlines, provide reminders and updates, maintain confidentiality and escape anything that could affect customers, production, safety or delivery.

Skills

Office management

Staff coaching

Organisation

Administrative multitask

Job description

ST Selection Ltd in Aldridge is seeking an Office Manager to oversee day-to-day office operations and help coordinate factory priorities. You will act as deputy to the Commercial Manager, ensuring actions are followed through and communications stay clear with production and service teams.

The role covers office administration, records, and support for HR, quality, health and safety, and ISO processes. A stable, organised leader with experience in busy environments will thrive here.