Facilities Operations Assistant

Allscreens Nationwide Ltd; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

ISS Facilities Services is seeking a Facilities Operations Assistant to support daily facilities operations at our Birmingham site, delivering high-quality front-of-house services, coordinating event and room setups, managing AV requirements and maintaining presentation standards.

This hands-on role requires proactive customer service, operational support and site maintenance, including assisting contractors, inspections and basic maintenance to ensure a safe, professional environment for staff,

Qualifications

• SIA Licence and safety certifications required.
• Ladder Safety, Manual Handling, and Low-Level Electrical Safety certifications required.
• Experience in facilities operations and safety compliance is preferred.

Responsibilities

• Support event and room setup, including furniture movement and AV coordination.
• Liaise with event organisers, vendors and internal stakeholders to meet operational requirements.
• Provide on-site support during events and resolve issues as they arise.
• Conduct post-event inspections and reinstate spaces to standard.
• Deliver front-of-house support and be the first point of contact for site users.
• Carry out routine building inspections and report defects.
• Perform minor maintenance tasks, including basic carpentry/joinery and changing ceiling tiles.
• Support health and safety activities through risk assessments and emergency response duties.

Skills

Customer service

Communication

Independence

Teamwork

Problem solving

Maintenance

Carpentry/Joinery

Electrical safety

Manual handling

Professionalism

Education

SIA Licence

Ladder Safety certification

Manual Handling certification

Low-Level Electrical Safety certification

Job description

Contract: Professional Services, Production & Technology

Location: Birmingham, B26 3RZ

Hours of work: 40

Contract Type: Permanent

We are seeking a Facilities Operations Assistant to support the smooth running of daily facilities operations by delivering high-quality front-of-house services, coordinating event and room setups, managing AV requirements, and maintaining presentation standards across the site.

This is a hands‑on role that requires a proactive approach to customer service, operational support and site maintenance.

Job Description

We are looking for an individual who can assist with facilities operations, support contractors and service teams, carry out routine inspections and minor maintenance tasks, and contribute to a safe and professional environment for staff, visitors and VIP guests.

The role also supports compliance activities, risk assessments and emergency response procedures.

Key Responsibilities

• Support event and room setup activities, including furniture movement and AV coordination.
• Liaise with event organisers, vendors and internal stakeholders to ensure operational requirements are met.
• Provide on-site support during events and resolve operational issues as they arise.
• Conduct post‑event inspections and reinstate spaces to the required standard.
• Deliver professional front‑of‑house support and act as a first point of contact for site users and visitors.
• Carry out routine building inspections, report defects and support contractors during planned works.
• Perform minor maintenance and repair tasks, including decoration, basic carpentry/joinery, changing ceiling tiles and changing locks.
• Support health and safety activities through risk assessments, safe working practices, manual handling compliance and emergency response duties.

Professional and Personal Competencies/Qualifications

Skills and Experience

• Strong customer service and communication skills.
• Ability to work independently and collaboratively within a team environment.
• Good problem‑solving skills and a proactive approach to operational challenges.
• Practical maintenance experience, including basic carpentry and joinery skills.
• Confidence carrying out low‑level electrical tasks safely.
• Physically capable of undertaking manual handling and furniture movement activities.
• Ability to maintain a professional and approachable manner when supporting staff, visitors and VIP guests.
• Understanding of safe working practices and facilities operations.

Qualifications

• SIA Licence.
• Ladder Safety certification.
• Manual Handling certification.
• Low‑Level Electrical Safety certification.

Facilities Operations Assistant

Company: ISS Facilities Services

Salary: Not specified

Hours: Full-time

Location: Birmingham, B26 3RZ

Working pattern: On‑site

Job type: Permanent

Posting date: 30 Jul 2026

Closing date: 29 Aug 2026

Summary

Facilities Operations Assistant

Contract: Professional Services, Production & Technology

Location: Birmingham, B26 3RZ

Hours of work: 40

Contract Type: Permanent

We are seeking a Facilities Operations Assistant to support the smooth running of daily facilities operations by delivering high-quality front‑of‑house services, coordinating event and room setups, managing AV requirements, and maintaining presentation standards across the site.

This is a hands‑on role that requires a proactive approach to customer service, operational support and site maintenance.

Job Description

We are looking for an individual who can assist with facilities operations, support contractors and service teams, carry out routine inspections and minor maintenance tasks, and contribute to a safe and professional environment for staff, visitors and VIP guests.

The role also supports compliance activities, risk assessments and emergency response procedures.

Key Responsibilities

• Support event and room setup activities, including furniture movement and AV coordination.
• Liaise with event organisers, vendors and internal stakeholders to ensure operational requirements are met.
• Provide on‑site support during events and resolve operational issues as they arise.
• Conduct post‑event inspections and reinstate spaces to the required standard.
• Deliver professional front‑of‑house support and act as a first point of contact for site users and visitors.
• Carry out routine building inspections, report defects and support contractors during planned works.
• Perform minor maintenance and repair tasks, including decoration, basic carpentry/joinery, changing ceiling tiles and changing locks.
• Support health and safety activities through risk assessments, safe working practices, manual handling compliance and emergency response duties.

Professional and Personal Competencies/Qualifications

Skills and Experience

• Strong customer service and communication skills.
• Ability to work independently and collaboratively within a team environment.
• Good problem‑solving skills and a proactive approach to operational challenges.
• Practical maintenance experience, including basic carpentry and joinery skills.
• Confidence carrying out low‑level electrical tasks safely.
• Physically capable of undertaking manual handling and furniture movement activities.
• Ability to maintain a professional and approachable manner when supporting staff, visitors and VIP guests.
• Understanding of safe working practices and facilities operations.

Qualifications

• SIA Licence.
• Ladder Safety certification.
• Manual Handling certification.
• Low‑Level Electrical Safety certification.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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