Facilities Training Coordinator

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

On-site leisure facilities

Staff café and break spaces

Discounted bus travel

Free Park and Ride facilities

Parking subsidy

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking a Facilities Training Coordinator to coordinate and deliver training across all Facilities Services functions, including Security, Car Park and Access, Cleaning, Catering, Portering, Linen and Logistics, and Postal Services.

The postholder will provide practical learning through classroom, online, and on-the-job methods, maintain training records, identify gaps, and work with subject matter experts to ensure content remains accurate

Responsibilities

• Coordinate and deliver training across all Facilities Services functions (Security; Car Park and Access; Cleaning; Catering; Portering; Linen and Logistics; Postal Services).
• Provide consistent, practical, role-appropriate learning through classroom, online, workplace-based and practical methods.
• Maintain accurate training and competency records, monitor completion, identify gaps and report to managers.
• Collaborate with subject matter experts and operational leads to keep content aligned with Trust policy and 24-hour healthcare needs.

Job description

The Facilities Training Coordinator will coordinate and deliver training across all Facilities Services functions: Security; Car Park and Access; Cleaning; Catering; Portering; Linen and Logistics and Postal Services. Training will be provided to Facilities Services employees, including directly employed and contracted staff where applicable, and to clinical teams and other Trust colleagues where the learning relates to Facilities Services procedures, responsibilities or service interfaces.

The postholder will provide consistent, practical and role appropriate learning through classroom, online, workplace based and practical methods. Training may include induction, statutory and mandatory subjects, service specific procedures, equipment and systems, patient and customer service, health and safety, infection prevention and control, emergency arrangements, security and access, manual handling, confidentiality and escalation routes, within the postholder's competence and approved programme.

The postholder will maintain accurate training and competency records, monitor completion, identify gaps and provide routine information to managers. They will work with subject matter experts and operational leads to ensure that training content remains accurate and aligned with Trust policy, legislation, service standards and the needs of a 24-hour healthcare environment. The role does not replace the professional or operational accountability of service managers or subject matter experts.

Facilities Services scope

The postholder will support training relating to the following services:

• Security, including relevant personal safety, incident response, access control, radios, alarms, CCTV, conflict management and escalation procedures.
• Car Park and Access, including access arrangements, permit or barrier processes, traffic and pedestrian safety, customer service, emergency access and escalation.
• Cleaning, including cleaning standards, safe systems of work, equipment, chemicals, infection prevention and control, waste interfaces and environmental safety.
• Catering, including food safety, allergen awareness, hygiene, safe working, service standards, patient-facing requirements and escalation.
• Portering, including safe movement of patients, equipment and goods, communication, manual handling, infection prevention and service interfaces.
• Linen and Logistics, including collection, storage, distribution, stock handling, traceability, manual handling, infection prevention and delivery processes.
• Postal Services, including receipt, sorting, distribution, security, confidentiality, safe handling and escalation of suspicious or inappropriate items.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves.

We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential.

We want to ensure our people are truly representative of all the communities that we serve.

We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Interviews are due to be held on 24th November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

• applied for a Graduate visa
• or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.