Facilities Tech Support & Operations Coordinator

Apleona UK; Greater London; Hybrid; GBP 25,000 - 36,000; Full time

Job summary

Apleona Technical Solutions in London is seeking a Facilities Technical Support Administrator to support the Paddington estate. The role focuses on clerical and administrative tasks for the Technical Services team, with emphasis on compliance, reporting and stakeholder liaison.

You will work Monday to Friday, 8am to 5pm,_on-site at Paddington, coordinating with the M&E teams and occupiers to ensure smooth operations and safe, efficient facilities management.

Qualifications

• Good communication skills and numeracy skills.
• Computer literate with knowledge of Word/Excel.
• Good time management skills.
• Client facing skills.
• Experience in a similar environment.
• Good attention to detail.
• Experience in raising purchase orders.
• Understanding of Heath and safety legislation.
• Ambitious and quick learner.
• Some knowledge of CAFM systems.
• Experience in coordinating specialist sub-contractor visits.

Responsibilities

• Support with compliance with all current legislation and recommended standards, carry out logbook audits.
• Support Technical Services and Property Management with the Permit to Work System and check method statements where appropriate.
• Liaise with Property Management and Occupiers regarding operational and Engineering matters such as plant shutdowns and work impacting on Occupiers operation.
• Provide day-to-day Engineering and operational support to Technical Services Managers, Property Managers and Occupiers.
• To monitor and file utility consumption data to relevant folders and coordinate system analytics actions with site M&E team.
• Prepare reports and develop plans for reduction in utility use.
• To oversee the consumption of utilities to ensure that consumption targets are met and where this is not possible, early warning is given and the reasons are fully understood.
• Assist in the management of M&E demised contracts, arranging occupiers access and coordinate subcontractor works.
• Review CAFM system/ helpdesk daily, ensuring any actions required are delegated to the relevant department.
• Provide Client with a weekly overview of outstanding Reactive tasks including explanation of why task is outstanding and a proposal for completion.
• Ensure monthly M&E reports, minutes and KPIS are up to date and filed in relevant folders.
• Support in lift contract management, compile ongoing issues and chase lift company on updates on faults/ongoing works.
• Ensure all engineering folders are organised and up to date.
• Support TSMs with day-to-day admin and any other ad hoc duties as required to meet the needs of the business.

Skills

Communication skills

Numeracy skills

Word/Excel

Time management

Client facing

Attention to detail

Tools

CAFM systems

Word

Excel

Job description

Apleona Technical Solutions in London is seeking a Facilities Technical Support Administrator to support the Paddington estate. The role focuses on clerical and administrative tasks for the Technical Services team, with emphasis on compliance, reporting and stakeholder liaison.

You will work Monday to Friday, 8am to 5pm,_on-site at Paddington, coordinating with the M&E teams and occupiers to ensure smooth operations and safe, efficient facilities management.