Facilities Support Officer

Lancashire County Council; Preston; On-site; GBP 26,000 - 27,000; Full time

Job summary

Lancashire County Council in Preston is seeking a Facilities Support Officer to provide administrative support to the Hard FM team based at County Hall. The role is full-time (37 hours) with a salary of £25,949–£25,989 per annum and will involve assisting with building operations and customer service to occupiers and the public.

The post requires experience in administration and a good grasp of Facilities Management, plus strong communication skills and the ability to follow instructions

Qualifications

• Experience of working within an administrative environment.
• Good understanding of Facilities Management and how it supports operational effectiveness.
• Excellent customer service and communication skills.
• Ability to listen and act on instructions and requirements.

Responsibilities

• Provide administrative support to the Hard FM team.
• Support day-to-day building operations and reporting.
• Liaise with colleagues and the public as required.

Skills

Administration

Microsoft Office

Facilities Management

Customer service

Job description

Description

Salary 25949 - 25989 per annum I Permanent I Full time, 37 hours per week I Facilities Team I County Hall, Preston

Job Advert - Facilities Support Officer

The Facilities Management Service is passionate about the delivery of Council services to the citizens of Lancashire and make an effective contribution to the realisation of the Council's vision to make Lancashire the best place to live, work, visit and prosper.

Within this context, we are looking to recruit an enthusiastic, highly motivated Facilities Support Officer to provide administrative support to the Hard FM team, based at County Hall Headquarters in Preston.

What We Are Looking For

Knowledge and Experience – You will have experience of working within an administrative environment and have working knowledge of the Microsoft Office suite of applications, with a good understanding of Facilities Management and how it supports the operational effectiveness of a building and the business performance of its occupiers.

Passion – You will be passionate about delivering efficient administrative support and a great customer service experience, it's what will motivate you. Striving to get it right first time, asking for support when you need it and building on the skills that you have developed in your career to date.

Great Communication – You'll be engaging and able to communicate in a clear and concise manner when providing information to colleagues and members of the Public. Ability to listen and act upon instructions and requirements appropriately is key.

Full details of the role and responsibilities, together with requirements in terms of previous experience, and the knowledge, skills, and abilities you'll require to be shortlisted for interview are set out in the attached Job Description & Person Specification.

In addition to the advertised salary, Lancashire County Council offers a range of excellent benefits, which can be found on our website here

We do not hold a sponsorship licence and can only consider applications from candidates who are legally entitled to work in the UK. If you do not have the right to work in the UK, your application will not progress.

Local Government Reorganisation

The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2028.

If you are successful in your application, you will initially join Lancashire County Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2028, subject to the implementation of the reorganisation and relevant employment legislation.