Facilities Support Assistant (part-time, permanent)

University-of-Oxford; Oxford; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

38 days annual leave

Family leave up to 26 weeks maternity

Cycle loan scheme

Discounted bus travel

Season ticket loans

Social clubs access

Job summary

University of Oxford is seeking a part-time Facilities Support Assistant to join the Facilities Management team. You will help ensure buildings are safe, clean, and welcoming for staff, students and visitors, supporting delivery of essential services and everyday operations.

You will undertake general building tasks, assist with minor repairs, safety checks, and room setups for meetings and lectures, liaise with staff and security to provide outstanding service.

Qualifications

• Front line customer service skills.
• Willingness to learn new systems.
• Basic IT proficiency and attention to detail.

Responsibilities

• Support delivery of essential services in university facilities.
• Carry out general building tasks and minor repairs as needed.
• Undertake safety checks and ensure spaces are prepared for meetings and lectures.
• Assist with security operations and monitor presentation of facilities.
• Liaise with staff, students and visitors to provide outstanding service.

Job description

Join our Facilities Team as a Facilities Support Assistant!

We are looking for aFacilities Support Assistantat theUniversity of Oxfordto join our Facilities Management (FM) Team. You will play a key part in ensuring that our buildings are safe, clean, and welcoming for everyone who studies, teaches, and works here.

Location:Across University of Oxford sites

Contract:Part-time (Term time: 15:10 – 18:50;Out of Term time: 12:10 – 15:50, Monday to Friday) Permanent

About Us:

Spanning the historic streets of the “city of dreaming spires”, the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence.

You will be part of the University’s Facilities Management team – the engine behind our world-class spaces. From maintaining smooth operations to creating exceptional visitor experiences, the team plays a vital role in enabling research, teaching, and engagement.

What We Offer:

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

You will support the delivery of essential services contributing directly to the high standards expected at the University of Oxford.

You will carry out general building tasks, assist with minor repairs, undertake safety checks, and help prepare rooms for meetings and lectures. The role also includes supporting security operations, monitoring the presentation of facilities, and liaising with staff, students, and visitors to provide outstanding customer service.

This is a varied and rewarding position for someone who enjoys practical work, problem-solving, and interacting with people. You will receive full training, including manual handling, first aid, and building system training, and will be provided with a uniform.

About You

You’ll bring a professional, approachable manner with strong front line customer service skills and the ability to work effectively as part of a team.

You will also need basic IT proficiency with a willingness to learn new systems, a proactive and adaptable mindset with good practical maintenance and basic repair skills, plus excellent attention to detail, reliability, and discretion.