Facilities Support Assistant — Hybrid & Flexible Hours

University of Oxford; Oxford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

38 days annual leave

Maternity/paternity leave scheme

Hybrid and flexible working

Cycle loan scheme

Season ticket loans

Vibrant staff community

Job summary

University of Oxford is seeking a Facilities Support Assistant to help keep our buildings safe, clean and welcoming for students, staff and visitors. Based at Radcliffe Observatory Quarter in Oxford, you’ll support teaching spaces, events and everyday operations, with a focus on safety, presentation and outstanding service.

You will join Estates Services, working in a hands-on role with training provided on relevant systems and procedures.

Qualifications

• Excellent customer service skills and the ability to communicate courteously with a wide range of people.
• Basic IT skills, including using email and searching for information online.
• Willingness to learn building-related IT systems and undertake relevant training.
• Professional and helpful approach when dealing with visitors, colleagues and contractors.
• Good timekeeping and reliability in day-to-day responsibilities.

Responsibilities

• Provide practical building support and carry out routine checks to maintain high standards.
• Support teaching spaces, meeting rooms and events and respond to building users' needs.
• Identify maintenance or facilities issues before they affect operations.
• Work as part of Facilities Management to ensure safe, clean and welcoming environments.

Skills

Customer service

Basic IT skills

Communication

Timekeeping

Job description

University of Oxford is seeking a Facilities Support Assistant to help keep our buildings safe, clean and welcoming for students, staff and visitors. Based at Radcliffe Observatory Quarter in Oxford, you’ll support teaching spaces, events and everyday operations, with a focus on safety, presentation and outstanding service.

You will join Estates Services, working in a hands-on role with training provided on relevant systems and procedures.