Facilities Supervisor (Fixed Term) Lead Team, Free Bus Pass

Stagecoach Group; Stockport; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

Stagecoach is seeking a proactive Facilities Supervisor to join the Shared Service Centre in Stockport on a fixed-term contract. You will lead a small facilities team, oversee reception, meeting room coordination, postal services, building maintenance and safety compliance, while driving cost efficiencies and ensuring high service standards.

The role combines office-based work with one day per week from home, with a start date of 16 November for a 1-month handover.

Qualifications

• Experience working within a busy facilities, administrative or operational environment.
• Previous experience supervising, coordinating or directing the work of others.
• Strong customer service skills with the ability to build positive relationships with a wide range of stakeholders.
• Excellent organisational skills with the ability to prioritise workloads, multitask and meet deadlines.
• Strong written and verbal communication skills.
• Good IT skills, including Microsoft Office applications such as Word, Excel and Outlook.
• Excellent attention to detail and accuracy.
• A proactive and practical approach to problem-solving.
• The ability to remain calm under pressure and adapt to changing priorities.
• Experience working within budgets and identifying opportunities for cost efficiencies.

Responsibilities

• Supervise, support and motivate members of the Facilities team, ensuring all daily operational activities are completed efficiently.
• Ensure all visitors are welcomed professionally and directed appropriately throughout the building.
• Manage incoming telephone enquiries, ensuring calls are handled promptly and professionally.
• Coordinate meeting room bookings, room set-up requirements and catering arrangements, including dietary requirements where required.
• Ensure meeting room technology is fully operational, liaising with technical teams to resolve any issues.
• Manage incoming and outgoing postal services and courier requirements, liaising with suppliers including Royal Mail and Pitney Bowes.
• Raise purchase orders and manage the ordering of stationery, kitchen supplies and other facilities consumables.
• Support the maintenance of building services, furniture and equipment, working with suppliers and contractors to resolve issues and complete repairs.
• Carry out Fire Risk Assessment and Legionella compliance activities, ensuring all required checks and actions are completed and maintained.
• Administer building access passes, maintain car parking records and support general building security processes.
• Liaise with cleaning contractors and facilities suppliers to ensure high standards are maintained across the building.
• Monitor departmental expenditure, identify opportunities for efficiencies and support effective budget management.
• Hold regular team meetings, support workforce planning activities and provide updates on team performance and development.
• Ensure staff bus passes are issued and administered for new starters, replacements and renewals.

Skills

Supervision

Customer service

Org skills

Communication

IT skills

Attention to detail

Problem solving

Budgeting

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Stagecoach is seeking a proactive Facilities Supervisor to join the Shared Service Centre in Stockport on a fixed-term contract. You will lead a small facilities team, oversee reception, meeting room coordination, postal services, building maintenance and safety compliance, while driving cost efficiencies and ensuring high service standards.

The role combines office-based work with one day per week from home, with a start date of 16 November for a 1-month handover.