Facilities Supervisor, Cleanliness

The Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 26,000 - 27,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking a dedicated Cleanliness Services Supervisor to lead the hospital cleanliness team at The Royal Shrewsbury Hospital. Core hours are 8am-4pm, Monday to Friday, with occasional supervision shifts and weekend cover as needed.

This Band 3 permanent role offers a competitive NHS salary (£25,760 - £27,476 per annum pro rata) and the opportunity to contribute to a safe, clean environment for patients and staff.

Qualifications

• NVQ in Housekeeping or Industrial Cleaning.
• Experience supervising staff.
• Experience using computers and general software packages.
• Experience cleaning in large, complex environments.
• Experience or knowledge of infection control and health and safety.

Responsibilities

• Lead and supervise the cleanliness team at The Royal Shrewsbury Hospital.
• Ensure high standards of cleanliness across hospital areas.
• Coordinate shifts and coverage, including weekends during sickness/annual leave.
• Maintain infection control and health and safety procedures.
• Support team members and manage rotas and staff records.

Skills

Supervisory experience

Cleaning management

Infection control knowledge

IT skills

Team player

Education

NVQ in Housekeeping

NVQ in Supervisory management

Tools

Computers & software

Job description

Main area Cleanliness Services Supervisor Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Shifts may vary depending on needs of the service) Job ref 223-FSC-745

Site The Royal Shrewsbury Hospital Town Shrewsbury Salary £25,760 - £27,476 per annum/pro rata Salary period Yearly Closing 14/10/2026 23:59

Job overview

An exciting opportunity has arisen to work within a busy and varied environment, working alongside our clinical and other non-clinical colleagues to make a positive contribution to our patients and staff experience.

Our cleanliness team take pride in ensuring all areas of the hospital meet high standards of cleanliness.

We are seeking to recruit an experienced, motivated, dynamic Supervisor to lead our cleanliness team at The Royal Shrewsbury Hospital (RSH).

Core hours will be 8am-4pm, Monday to Friday , but will be expected to cover alternate supervisory shifts as and when required, and also cover weekends during times of sickness and annual leave.

Main duties of the job

• Supervisor experience is essential – please refer to the job description.
• Cleaning Management experience is an essential element for this role and experience within a healthcare environment would be beneficial. You have a passion for good cleaning standards and hygiene.
• You have experience or knowledge of infection control and health and safety procedures.
• You are a team player but can also work independently.
• To provide support to the cleanliness team
• Good level of competency in IT

Working for our organisation

The Cleanliness Team is made up of Trust staff who are responsible for cleaning the whole hospital. Our aim is to ensure a safe and clean environment for patients, staff and visitors. We work closely with IPC and wards and departments to ensure our high standards are maintained. We are a large team covering various shift patterns and our goal is to provide the best service we can.

We pride ourselves on supporting each other and other teams within the Trust.

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Qualifications

• NVQ in Housekeeping or Industrial Cleaning

Knowledge and experience

• Experience of supervising staff
• Experience of using computers and general software packages
• Experience of undertaking administrative tasks e.g. producing rotas, keeping staff records
• Experience of cleaning in large, complex environments
• Experience or knowledge of infection control and health and safety
• NVQ in supervisory management
• Knowledge of cleaning products and COSHH
• Experience of cleaning in a healthcare setting

Skills and qualifications

• Ability to communicate to all members of staff, members of the public and patients

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment, and discrimination.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.