Housekeeper

Transformation Unit; Shrewsbury; Hybrid; GBP 21,000 - 29,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking a Band 2 Housekeeper to join Ward 38 at Royal Shrewsbury Hospital in Shrewsbury. The role covers stock management, basic ward support, and ensuring a clean, safe environment for patients and staff.

The successful candidate will have NHS experience and basic IT/computer skills, with duties including ordering consumables and assisting with patient and equipment transfer in a busy ward setting.

Qualifications

• Worked to an educational standard that demonstrates an understanding of literacy and numeracy.
• GCSEs Maths and English at grades 9-1 or equivalent qualifications or experience

Responsibilities

• To be responsible for ensuring adequate stocks of consumables are maintained to meet service requirements and that all equipment within the department is clean and in good working order.
• To assist in the transfer of patients and equipment.
• The post holder will provide non-clinical support to the ward team carrying out tasks assigned to the individual under the supervision of nurses.
• The essence of the role is to assist in maintaining as safe and clean working environment for patients and staff, to support the nutritional needs of patients by supporting the ordering and delivery of catering supplies and meals, and to ensure that stocks and supplies are kept at adequate levels within the ward environment.

Skills

Communication

Teamwork

Computers

Administration

NHS experience

Infection control

Education

GCSEs Maths & English

Tools

Oracle ordering system

Job description

Employer The Shrewsbury and Telford Hospital NHS Trust Employer type NHS Site The Royal Shrewsbury Hospital Town Shrewsbury Salary £25,272 per annum/pro rata Salary period Yearly Closing 15/10/2026 23:59

NHS AfC: Band 2

Job overview

An exciting opportunity has arisen for an enthusiastic and motivated Band 2 Housekeeper to join Ward 38 at Royal Shrewsbury Hospital

The role of the Housekeeper will be to ensure that all consumables are ordered, stored and available for all staff within all areas of the ward.The role will require the individual to support with assisting staff with cleaning the patient’s environment. The role requires the individual to be competent with computers, ordering processes and some administrative duties.

The successful candidate will possess excellent communication, organisation and teamwork skills and demonstrate a commitment to enhancing patient experiences. We seek individuals who are compassionate and capable of delivering high-quality, patient-centred care within a challenging environment.

Main duties of the job

• To be responsible for ensuring adequate stocks of consumables are maintained to meet service requirements and that all equipment within the department is clean and in good working order.
• To assist in the transfer of patients and equipment.
• The post holder will provide non-clinical support to the ward team carrying out tasks assigned to the individual under the supervision of nurses.
• The essence of the role is to assist in maintaining as safe and clean working environment for patients and staff, to support the nutritional needs of patients by supporting the ordering and delivery of catering supplies and meals, and to ensure that stocks and supplies are kept at adequate levels within the ward environment.

Working for our organisation

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Qualifications

• Worked to an educational standard that demonstrates an understanding of literacy and numeracy
• GCSEs Maths and English at grades 9-1 or equivalent qualifications or experience

Experience, Knowledge and Skill

• Previous experience in service industry
• Ability to communicate effectively – face to face /telephone, non verbal and written communication skills
• Awareness of the need to respond flexibly to the changing needs of the service
• Able to handle light loads e.g. stock deliveries.
• Assist in the transfer of patients and equipment.
• To have a basic knowledge of a hospital environment and infection control
• Experience in NHS work
• Knowledge of Oracle ordering system

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

If you require the application form in an alternative format, please call the Recruitment Team on 01743 492402 or email us at [e-mail]

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment, and discrimination.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Name Katie McGill Job title Ward Manager Email address [e-mail] Telephone number 01743261000

If you have problems applying, contact

Address The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone [phone]