Facilities Supervisor

University-Hospitals-of-North-Midlands-Nhs-Trust; Stoke-on-Trent; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Free shuttle bus transport

Job summary

University Hospitals of North Midlands NHS Trust in Stoke-on-Trent is recruiting Facilities Supervisors (Band 3) to support Soft FM Domestic services. The role spans cleaning, catering and residencies across Royal Stoke Hospital, with occasional cross-site duties.

The post requires leadership experience, the ability to manage a team of over 150 staff, and a commitment to infection prevention, health and safety, and quality standards. It offers part-time hours and a pro rata salary.

Qualifications

• Basic numeracy and literacy.
• Ability to complete paperwork relevant to duties.
• NVQ Assessors Award in Supervisory or similar.

Responsibilities

• Manage daily delivery of cleaning, catering and residencies to a high standard.
• Lead a team of around 150 staff and maintain relationships with Trust management.
• Ensure compliance with Health & Safety, COSHH, infection prevention and quality standards.

Skills

Leadership

Communication

Organisational skills

Education

NVQ Assessors Award in Supervisory or similar

Job description

Main area Facilitie Services Grade Band 3 Contract Permanent Hours Part time - 37.5 hours per week (There are 3 vacancies available the successful candidates will be contacted to hours not shifts but predominantly either 4 on 4 off 7:00-14:00 on a 22.75 hour contact or 15:30-19:00 Monday to Friday on a 17.5 hour contact.) Job ref 205-8340479

Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site Royal Stoke University Hospital Town Stoke-on-Trent Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 28/10/2026 23:59

Band 3

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

These posts will predominantly be covering the retained catering service.

The Estates, Facilities & PFI Division of the University Hospitals of North Midlands Trust are looking to appoint dynamic, enthusiastic, Facilities Supervisors, to support the Soft FM Domestic services. The Candidates will predominantly be based at our Royal Stoke Hospital Site. However on occasions there maybe an element of across Site working also at our the County Hospital Site in Stafford, in the event of this, free shuttle bus transport is provided from each Site.

The individual will be adaptable, self-motivated, able to prioritise their own workload and use their own initiative to achieve set objectives and all duties and tasks required by the Trust, to support the delivery of the domestic and Ward Assistant Services . Along with supporting the continuation of unity between Stoke and County Site practices through the meeting of key performance targets relating to the National Cleaning Standards guidelines around Infection Prevention, maintenance standards, PLACE and the reduction of hospital acquired infections. and the Food Hygiene Standards.

Main duties of the job

As part of the FM Services Team, the FM Services Supervisor will be responsible for managing the daily delivery of an efficient and effective customer focussed quality service, appropriately and on time. The scope of the service being, but not limited to Cleaning, Catering and Residencies. Liaise with, and maintain business relationships with representatives of management within the Trust and other agencies as requested.

With a team of over 150 staff members, comprising of Supervisors and Facilities Service Support Assistants, candidates will require well practiced leadership skills of a high standard along with confidence to challenge practice in order to continue to the department’s success.

This role is both challenging and rewarding and will require an individual who is organized, consistent, has good leadership skills and a knowledge of cleaning processes, COSHH, Food Standards and Health & Safety.

As an organisation, we recognise the important of work life balance, achieved through flexibility. Therefore we encourage an adaptive approach to start and finish times, to meet the right candidate’s needs. In turn the successful candidate will need to be flexible in their working approach, as there will be a requirement to work varied shifts including some weekends.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For more information on working for the Trust, please visit the Trust's website and see the attached Job Description and Person Specification.

Person specification

Qualifications

• Basic numeracy and literacy.
• Ability to complete paperwork relevant to duties.
• NVQ Assessors Award in Supervisory or similar

Essential and desirable

• To have worked in a service/customer environment.
• Ability to follow instruction and provide information, training, process and procedures to other Facilities staff
• Previous working experience within an NHS environment within Domestic / Catering Services/Housekeeping.
• To have an understanding of H&S, COSHH and Risk Assessments

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
  As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.