Facilities Catering Support Assistant

UHNM; Stafford; Hybrid; GBP 23,000 - 28,000; Part time

Benefits offered by this job

NHS terms and conditions

Generous annual leave

Pension scheme

Staff wellbeing support

Enhanced weekend pay

Job summary

University Hospitals of North Midlands NHS Trust is recruiting a Catering Service Assistant – Retail Restaurant at County Hospital, Stafford. The role is Band 2, 22.5 hours per week, Mon-Fri 7:30am-3:30pm, delivering fresh meals to patients and visitors and supporting the hospital catering team.

You will join an NHS catering service committed to high standards, with opportunities for training and benefits including generous annual leave, pension, staff wellbeing and enhanced pay for

Qualifications

• Basic numeracy and literacy.
• Ability to follow instruction, training, process and procedure
• Understanding of COSHH and Cleaning Standards

Responsibilities

• Presentation and service of meals to patients and visitors.
• Support restaurant meal services and general hygiene duties.
• Deliver fresh food to patients and visitors, working to high standards.

Skills

Follow instructions

COSHH awareness

Cleaning standards

Job description

Main area Catering Grade Band 2 Contract Permanent Hours Part time - 22.5 hours per week (Mon 14.30-19.00, Tue 14.30-19.00, Wed 14.30-19.00, Thu 14.30-19.00, Fri 14.30-19.00) Job ref 205-8283587

Site County Hospital Site Town Stafford Salary £25,272 per annum, pro rata Salary period Yearly Closing 18/10/2026 23:59

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

Catering Service Assistant – Retail Restaurant (County Hospital, Stafford)

Hours: Monday–Friday, 7:30am–3:30pm

An exciting opportunity has arisen to join our progressive Catering Team at County Hospital, Stafford. We are looking for a motivated and customer-focused individual to support our busy retail restaurant, helping us deliver an exceptional service to patients, staff and visitors across the hospital.

Working alongside an experienced and friendly catering team, you will play an important role in ensuring our restaurant and wider catering services operate to a high standard. This position benefits from NHS terms and conditions, including access to generous annual leave, pension scheme, staff wellbeing support, and enhanced pay rates for any weekend or bank holiday working that may occasionally be required.

Main duties of the job

An exciting opportunity has arisen to join the Catering Team at County Hospital Stafford. Working with an experienced team you will be delivering Fresh Food to our patients and visitors.

This position benefits from enhanced pay due to some working hours during Bank Holidays. The rota is as follows

Primary duties will include the presentation and service of meals to patients, supporting the restaurant meal services and general hygiene duties throughout the department

The individual will need to be adaptable, hardworking and be a self-motivated individual to meet the team and operational goals.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

Detailed job description and main responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person specification

Qualifications

• Basic numeracy and literacy

Skills

• Ability to follow instruction, training, process and procedure
• to have an understanding of COSHH and Cleaning Standards

Experience

• To have worked in a commercial catering/customer environment
• To have working experience within an NHS catering environment

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
  As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.