Facilities Supervisor

Merlin Entertainments; Lancashire; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Shop discounts

Merlin Magic Pass

Cinema ticket discounts

Shop/menu discounts

LEGO online discounts

Job summary

Merlin Entertainments operates Sea Life Blackpool and the Gruffalo & Friends Clubhouse, and is seeking an experienced Facilities Supervisor. You will oversee maintenance programs, manage contractors, and deliver projects on time and within budget while supporting an exceptional guest experience.

You will attend daily briefings, handle reactive tasks, and ensure safety across building infrastructure, AV, lighting, and live environments.

Qualifications

• Proven experience working in a similar role as a Maintenance Manager, Facilities Supervisor or Caretaker
• Hands-on maintenance experience, covering varied aspects of building infrastructure (Mechanical and Electrical working appreciation)
• Able to work on multiple projects simultaneously and multi-task as necessary.
• Proven ability to competently select and manager contractors
• Experience working safely in a live public environment with a strong working appreciation of hazard control
• Ability to maintain the highest level of service in high-pressure and/or stressful situations
• Good customer service appreciation with the ability to communicate effectively and confidently

Responsibilities

• Ensure PPM, efficiency and safety of Sea Life Blackpool attraction and related facilities.
• Book and manage maintenance contractors for varied remedial requirements.
• Deliver projects on time and within budget with input from the General Manager.
• Attend daily briefings, respond to radio calls and handle reactive maintenance tasks.
• Cover facilities maintenance at Gruffalo and Friends Clubhouse in the same building.
• Support guest experience by maintaining high standards of service in a demanding environment.

Job description

We have a new opportunity for an experienced and organised Facilities Supervisor to be responsible for ensuring the PPM (Planned Preventative Maintenance), efficiency and safety of our Sea Life Blackpool attraction.

Working every-day around some of the world’s most unique marine wildlife as the attractions Facilities Supervisor, you will be ensuring that the fabric of the building and building facilities, audio-visual and virtual reality systems, lighting, special effects are all in adequate working order. Even though this will be a hands-on role, you will be accountable for booking and managing all maintenance contractors required for varied and specific remedial requirements.

Reporting and supporting to the Senior Operations Manager, you the Facilities Supervisor will ensure through effective and proactive maintenance programs that all systems operate efficiently, effectively, and safely. With input from the General Manager, you’ll also be responsible for delivering projects on time and within budget.

Even though this will be a fun and exciting role when no two days will be the same, this at time will be a demanding role where you will be providing a vital support to the attraction, ensuring that a memorable experience is delivered to all our guests.

In addition, you will be also covering Facilities maintenance requirements at our Gruffalo and Friends Clubhouse attraction, in the same building as Sea Life.

In this role you will attend and hold daily briefings, take radio calls and work on reactive jobs as they come in.

This role is full-time, permanent, and will include weekends and bank holidays as part of a shift rota. The occasional late evening work can be required at times in this role.

Qualifications & Experience

• Proven experience working in a similar role as a Maintenance Manager, Facilities Supervisor or Caretaker
• Hands-on maintenance experience, covering varied aspects of building infrastructure (Mechanical and Electrical working appreciation)
• Able to work on multiple projects simultaneously and multi-task as necessary.
• Proven ability to competently select and manager contractors
• Experience working safely in a live public environment with a strong working appreciation of hazard control
• Ability to maintain the highest level of service in high-pressure and/or stressful situations
• Good customer service appreciation with the ability to communicate effectively and confidently

Benefits

• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets
• 25% discount in our shops and restaurants.
• 40% discount on LEGO online!

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible emplo yer in our industry.

Pay Range

GBP £31,991.00/Yr.