Facilities Supervisor

Gloucestershire Health and Care; Cheltenham; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Free car parking at sites

NHS pension

27 days leave + bank holidays

Job summary

Gloucestershire Health and Care NHS Foundation Trust is seeking a Main Area Supervisor to join the Charlton Lane Hospital housekeeping team. You will supervise a team delivering catering, cleaning and portering services across wards and departments, ensuring safe, clean and patient‑focused environments.

The role requires leadership, people management and commitment to high service standards. It is a full-time, permanent position with weekend working, based at Charlton Lane Hospital in Cheltenham.

Qualifications

• Knowledge of Health & Safety requirements for healthcare environments.
• Experience supervising staff and coordinating teams.
• Strong leadership and customer service skills.

Responsibilities

• Coordinate a range of support services (catering, cleaning, portering).
• Lead and supervise staff to deliver high quality, safe catering, cleanliness and portering across wards/departments.
• Maintain cleanliness standards and perform regular audits and staff training.
• Manage staff rotas, inductions, probation, and development plans.

Skills

Health & Safety knowledge

Staff supervision

Leadership

Education

Level 3 Diploma in Leadership & Management

Job description

Main area Supervisor Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (to include weekend working) Job ref 327-26-829

Site Charlton Lane Hospital Town Cheltenham Salary £25,760 - £27,476 per annum Salary period Yearly Closing 27/10/2026 23:59

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking 'what matters to you '.

We're passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

Job overview

We are currently looking to recruit a motivated individual, who would like to make a difference to the patient experience by joining the Charlton Lane Hospital housekeeping team as a Supervisor.

If you have cleaning and management experience and enjoy working within a team why not consider joining our friendly team

Would you like to be part of the Charlton Lane team, we are currently looking to recruit a Supervisor who would be part of Estates and Facilities team

Our team deliver Porter, cleaning and catering within our in patient unit.

H elp to maintain a safe, clean and relaxing environment for ou r patients to recover in.

Main duties of the job

Co-ordinates a range of support services, catering, cleaning and portering services.

Lead and supervise a team of staff in providing a good quality, nutritious and safe catering, and cleanliness and portering services to wards and departments throughout Trust premises for staff, patients and visitors.

The postholder is managed not supervised and is expected to have the freedom to act within the role.

The post holder is expected to operate in line with Gloucestershire Health and Care (GHC) NHS Foundation Trust values and demonstrate a high level or professionalism and customer service when carrying out this role.

The post holder will be expected to work flexibly and at other sites within the GHC localities if necessary.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

Responsible for completing cleanliness audits in line with National Standards of Healthcare Cleanliness 2021. Identify any shortfalls within the cleanliness and environment of the ward/unit and bring to the attention of appropriate person/department, implementing action to address issues as required.

Ensure food hygiene standards are met by completing regular audits, provide staff training to ensure food is prepared, cooked and served in accordance with Trust policy and procedures by taking account of specialist diets and cultural requirements.

Responsible for investigating and solving problems e.g. for stock issues, deliveries and ensure alternative solutions if required are in place

Responsible for day to day supervision of staff including planning the staff rota ensuring shifts are covered, and in times of absence act to ensure service delivery is not disrupted. Support the management team with staff induction, probation period and have responsibility for staff appraisal including to compile and implement individual development plans. Undertake line management responsibilities for supporting staff attendance and working with the manager to support staff during times of absence.

Provide 'on the job' training to ensure staff are trained to their job.

• Level 3 Diploma in Leadership & Management
• Institution of Occupational Safety and Health (IOSH) - Managing Safely qualification

Experience

• Knowledge of Health & Safety
• Ability to work unsupervised
• Ability to supervise a team and to demonstrate leadership and direction
• Substantial experience of supervising staff
• Experience of training staff

When joining us, as well as becoming part of a team that makes a difference, we also offer:

• Free car parking at many of our sites
• 27 days leave plus bank holidays, increasing up to 33 days with long service
• A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
• A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
• Generous NHS pension and enhanced pay when if you work unsocial hours
• Flexible, family friendly and agile working opportunities
• Recognition and long service awards
• Fast Track physiotherapy
• Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.

Good luck with your application.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.