Facilities Service Administrator

Circle Health Group Limited; Glasgow; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Job summary

Circle Health Group is seeking a Facilities Service Administrator for the National Enquiry Centre in Hillington, near Glasgow. The role is full-time, 37.5 hours, Monday–Friday 8am–4pm, delivering day-to-day facilities support and data processing for MMS/EBME systems.

Ideal candidates will have accurate IT/keyboard skills with MS Word/Excel/Outlook, GCSE Maths and English, strong data entry ability and customer-service mindset. Salary up to £24,947 with a comprehensive benefits package.

Qualifications

• Accurate IT/keyboard skills with proficiency in MS Word, Excel and Outlook.
• GCSE/Standard Grade Maths and English required.
• High attention to detail for data input tasks.
• Ability to learn new software applications and adapt to systems.

Responsibilities

• Be an active member of the facilities team, supporting day-to-day operations and delivering high-quality facilities management services.
• Provide data processing services for MMS and EBME management systems.
• Handle enquiries via email and telephone with clear communication.
• Liaise with external service providers and contractors.
• Schedule and monitor progress of maintenance requests and manage asset data.
• Process invoices and maintain document control for audit/compliance.
• Provide general administrative support.

Skills

MS Word

Excel

Outlook

Education

GCSE/Standard Grade Maths

GCSE/Standard Grade English

Tools

MMS

EBME System

Job description

Facilities Service Administrator The National Enquiry Centre, Hillington, Glasgow

Full Time - Permanent Salary: Up to £24,947 per annum

We have an opportunity for a Facilities Administrator to join our team within the Facilities department based in our National Enquiry Centre in Hillington. This is a full-time role for 37.5 hours a week, working Monday – Friday, 8am – 4pm.

Duties of this role include:

• To be an active member of the facilities team, involved in the day to day running of the department, providing an efficient and high-quality facilities management service to all internal customers, ensuring that the overall objectives of the facilities function are achieved
• Provide data processing services for the Engineering function in respect of a Maintenance Management system (MMS) and EBME Management system
• Effectively handle enquiries via email and telephone
• Liaising with external service providers/contractors
• Schedule and monitor progress of maintenance requests
• Asset data management
• Invoice processing
• Maintain document control files for audit and compliance
• Provide general administrative support

Applicants should meet the following criteria:

• Proven accurate IT/keyboard skills, proficient in the use of MS Word, Excel and Outlook
• Minimum of GSCE/Standard Grade/National 4/5 Mathematics and English
• Data input experience required with high attention to detail
• Ability to learn new software applications
• Customer service experience
• Good team player
• Problem solving and analytical skills
• Excellent telephone communication manner
• Ability to demonstrate exceptional organisational skills and ability to prioritise
• Excellent written/verbal communication and interpersonal skills

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities …and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.

Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally.

Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

At Circle Health Group, we believe healthcare should be personal, accessible and outstanding. As the UK’s largest private hospital group, with over 50 locations nationwide, Circle Health Group bring world‑class consultants, cutting edge facilities, and care without the wait.

Your health, your choice – we make it happen.

We’re also passionate about out people.

With private medical cover, flexible working hours, wellbeing support and career development opportunities, being just a few of the fantastic benefits on offer, we give our teams everything they need to thrive. Together, we’re shaping the future of healthcare