Facilities Receptionist & Admin Support

Lancashire County Council; Morecambe; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

LGPS

26 days holiday

Vivup discounts

Career development

Job summary

Lancashire County Council is recruiting a friendly Facilities Receptionist/Administrator to work at Whitecross Neighbourhood Centre, Lancaster. You will be the welcoming face for the two receptions, handling inquiries and guiding visitors while maintaining high service standards.

This role requires empathy, resilience, and strong organisation; you will use Excel to keep data accurate, coordinate maintenance and room bookings, and work on a rota from 8:30–16:30 or 9:00–17:00 as described, with

Qualifications

• Empathy and resilience when greeting service users and handling sensitive information.
• Service excellence in coordinating facilities, maintaining high standards and using systems.
• Computer literacy with Excel and data accuracy.

Responsibilities

• Greet service users at two receptions and provide directions and assistance.
• Coordinate with other services to maintain facilities and book contractors.
• Book rooms for meetings and keep data up to date in Excel.
• Work on a rota basis with safeguarding and pair-work for safety.

Skills

Empathy

Resilience

Tools

Excel

Job description

Lancashire County Council is recruiting a friendly Facilities Receptionist/Administrator to work at Whitecross Neighbourhood Centre, Lancaster. You will be the welcoming face for the two receptions, handling inquiries and guiding visitors while maintaining high service standards.

This role requires empathy, resilience, and strong organisation; you will use Excel to keep data accurate, coordinate maintenance and room bookings, and work on a rota from 8:30–16:30 or 9:00–17:00 as described, with