Facilities Project, Quality and Training Support Officer

Somerset NHS Foundation Trust; Wookey Hole; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible working options

NHS pension scheme

Generous annual leave

Career development

Blue Light Card & NHS perks

Job summary

Somerset NHS Foundation Trust is seeking a diligent team member to support quality service delivery across Community & Neighbourhood sites. You will join the Facilities Team, assist with training, audits, and the rollout of new standards in line with NHS guidance to keep environments clean, safe and welcoming for patients, staff and visitors.

This role offers flexible working options, access to the NHS pension scheme, generous annual leave, and opportunities for professional development as

Qualifications

Responsibilities

• Support the delivery of a quality service across community sites, ensuring standards are maintained and/or enhanced.
• Support review of audits and actions to improve cleaning, catering and departmental standards.
• Assist with training delivery, competency-based assessments and BICS training to enable safe services.

Job description

Supporting quality, project work and training for our Soft FM Colleagues and services across Community & Neighbourhood Service Group sites along with providing support and advice to Mental Health and community sites. The post holder will work as an integral member of the Facilities Team, with specific responsibility for supporting relevant projects, delivering training, ensuring standards of service are maintained across the Community, in conjunction with the larger facilities team. These primary duties will ensure a quality service is delivered to maintain a clean, safe and comfortable environment for patients, staff and visitors.

Main duties of the job The main elements of the job role are, to support in the delivery of a quality service, across the community sites, ensuring compliance with National Guidance. To ensure standards are maintained and/or enhanced to raise awareness of any underperforming areas. The post holder will support in reviewing audit results, supporting the completion of any cleaning, catering, efficacy and departmental audits and actions to improve standards and support the improvement of standards. Support with the delivery and implementation of internal training, competency-based assessments and British Institute of Cleaning Science (BICS) training to enable safe and effective cleaning and catering services across the community sites. The role will also include supporting with projects initiatives and the implementation of any new standards or National Guidance across all sites. Including identifying and cost savings, collating of data and supporting with time frames, business cases to drive change forward. The post holder will support the Facilities Team in maintaining the standards set out by the Trust / Department and Government Guidance.

Benefits and working life at Somerset NHS Foundation Trust

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer, Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
• Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.