Facilities Operative: Multi-Trade FM for Positive Impact

Serco Limited; Doncaster; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Training courses and progression

Employee assistance programme

Retail discounts

Job summary

Serco Limited is seeking an FM Services Operative at HMP Doncaster to maintain a safe, secure, and well-functioning environment. You will perform planned and reactive maintenance across the site, supporting day-to-day operations and wellbeing.

Working as part of a multi-skilled team, you will complete multi-trade tasks, keep precise records with handheld tech, and help ensure schedules meet safety and compliance targets.

Qualifications

• Completed a recognised apprenticeship or equivalent trade-based qualification.
• Experience carrying out maintenance and repair activities within a facilities management, engineering, or similar environment.
• Able to work independently, prioritise workloads effectively, and use your own initiative.
• Strong communication and interpersonal skills, with the ability to build trusted working relationships.
• Flexible, proactive, and committed to delivering excellent service and continuous improvement.

Responsibilities

• Carry out planned and reactive maintenance activities across the site in line with safety and compliance requirements.
• Support a range of general maintenance tasks, including repairs across multiple trades within your skills, experience, and training.
• Work closely with engineers and other facilities management colleagues to complete multi-trade maintenance activities.
• Maintain accurate records of planned and reactive works using handheld technology and update asset information as required.
• Ensure maintenance schedules are kept up to date and completed within agreed timescales.
• Support the prison's rehabilitative culture and contribute to continuous improvement initiatives across facilities management operations.

Skills

Maintenance experience

Communication skills

Independent work

Multitrade collaboration

Education

Recognised apprenticeship or trade qualification

Job description

Serco Limited is seeking an FM Services Operative at HMP Doncaster to maintain a safe, secure, and well-functioning environment. You will perform planned and reactive maintenance across the site, supporting day-to-day operations and wellbeing.

Working as part of a multi-skilled team, you will complete multi-trade tasks, keep precise records with handheld tech, and help ensure schedules meet safety and compliance targets.