Facilities & Operations Operative (Hybrid)

Wollborg Michelson Personnel Service Inc; Stoke-on-Trent; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Training & development

Job summary

Stoke-on-Trent City Council is recruiting a Facilities Management Operative to join the Markets, Cleaning and Facilities Management Team at the Civic Centre. You will ensure buildings are safe, clean, and fully operational for staff, contractors, partners and visitors.

You will open/secure buildings, manage records, coordinate with contractors, and support cleaning and events teams, with flexible hours including evenings and weekends. Contact: [e-mail]

Qualifications

• Be confident and professional with excellent communication and customer service skills.
• Comfortable using IT and digital systems.
• Adaptable to changing priorities and willing to work evenings and weekends.
• Strong awareness of health and safety requirements; able to undertake manual handling tasks.

Responsibilities

• Open and secure nominated buildings, covering shifts and ensuring procedures are followed.
• Organise, maintain and manage files and documentation for nominated buildings.
• Act as main contact for contractors and ensure sign-in/out compliance.
• Respond promptly to issues and carry out minor maintenance; escalate serious issues as needed.
• Liaise with cleaning and events teams to prepare rooms and facilities for use.
• Monitor disposal of general waste and recycling; follow environmental procedures.
• Maintain a safe, secure and well-organised environment across all nominated buildings.
• Communicate effectively with colleagues, contractors and external teams for day-to-day operations.

Skills

Communication

Customer service

IT literacy

Health & safety

Job description

Stoke-on-Trent City Council is recruiting a Facilities Management Operative to join the Markets, Cleaning and Facilities Management Team at the Civic Centre. You will ensure buildings are safe, clean, and fully operational for staff, contractors, partners and visitors.

You will open/secure buildings, manage records, coordinate with contractors, and support cleaning and events teams, with flexible hours including evenings and weekends. Contact: [e-mail]