Facilities Operations Manager

remedyrecruitmentgroup; Greater London; Presencial; GBP 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Personal consultant or dedicated REMED

First access to jobs

Referral bonus

Double payrolls weekly

Descripción de la vacante

London Borough of Harrow is seeking a Facilities Operations Manager to lead the strategy and day-to-day delivery of Soft Facilities Management across the council estate. The role covers cleaning, catering, security, and hub management, with a focus on high-performance KPIs and customer-centric service.

You will oversee safety frameworks for food hygiene, security, and environmental health, while driving value in procurement and payroll management within a large in-house operation.

Responsabilidades

• Lead strategic and operational delivery of Soft Facilities Management across the Council’s estate, including cleaning, hygiene, security & access, and catering & hospitality services.
• Provide direct management and technical oversight for Catering, Cleaning, Security, and Hub Management workstreams.
• Act as primary assurance lead for operational safety, establishing frameworks for food hygiene, physical security, and environmental health.
• Drive a culture of service excellence and customer-centric delivery, ensuring in-house teams meet high-performance KPIs for readiness and user satisfaction.
• Oversee commercial management of soft FM contracts and supply chains to secure value for money in procurement of equipment and consumables.
• Support the Head of FM & Compliance in financial management of operational budgets, including large-scale in-house payroll.

Descripción del empleo

Facilities Operations Manager (Frankie) City of London, England

Our client London Borough of Harrow is looking for a Facilities Operations Manager to join their Soft Facilities Management service team.

1. To lead the strategic and operational delivery of all Soft Facilities Management services across the Council’s estate including cleaning& hygiene, security & access and catering & hospitality service, ensuring high standards.

2. To provide direct management and technical oversight for the Catering, Cleaning, Security, and Hub Management workstreams.

3. To act as the primary assurance lead for operational safety within frontline services, establishing robust frameworks for food hygiene, physical security, and environmental health.

4. To drive a culture of service excellence and customer‑centric delivery, ensuring in‑house teams meet high-performance KPIs for building readiness and user satisfaction.

5. To lead the commercial management of soft FM contracts and supply chains, ensuring value for money in the procurement of equipment and consumables.

6. To support the Head of FM & Compliance in the financial management of operational budgets, specifically managing the complexities of large-scale in‑house payroll

Benefits of working with Remedy

• A personal one‑one service from your highly experienced dedicated consultant.
• Top tier supplier across London giving us first access to jobs
• Referral bonus – up to £250* per person placed.
• Double payrolls each week.

*Terms & Conditions apply

You will be required to fully register with Remedy for all locum positions.

Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.