Operations Manager, AMXL

Amazon; Gloucester; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Operations Manager for its Transportation team. This role involves defining and executing transportation processes, hiring and developing a motivated workforce, and continuously improving operations to enhance quality and productivity. The ideal candidate will have a Bachelor's degree and experience in performance metrics and process improvement. Join a dynamic team that values inclusivity and innovation, and be part of a mission to deliver exceptional service to customers worldwide.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in performance metrics and process improvement is preferred.

Responsibilities

• Define and execute transportation processes from fulfillment centers to customers.
• Hire and develop a motivated workforce for Last Mile teams.
• Analyze data to identify performance bottlenecks and implement improvements.

Skills

Performance Metrics

Process Improvement

Lean Techniques

Data Analysis

Education

Bachelor's Degree

Job description

Job Description:
At Amazon, we're working to be the most customer-centric company on earth. To achieve this, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world, distributing millions of products each year to our loyal customers.

Amazon is seeking an Operations Manager for its Transportation team.

Essential Functions

1. Define, build, and be responsible for the execution of transportation processes, from FC to customers, leveraging our Last Mile network.
2. Hire, train, and develop a highly motivated workforce for the LM teams, with support from HR and training teams, to meet operational requirements and maintain high standards of quality and productivity.
3. Coordinate with Finance, Customer Service, Fulfillment Centers, and Projects teams on LM operations matters.
4. Continuously improve the LM process to achieve sustained performance standards, initiating improvements to enhance quality, reduce waste, and eliminate unnecessary work.
5. Analyze data reports to identify performance bottlenecks and implement performance improvements.
6. Implement formal process control and process improvement mechanisms such as Kaizen.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent.

PREFERRED QUALIFICATIONS

• 1+ years of experience in performance metrics, process improvement, or lean techniques.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations or adjustments during the application and hiring process, including support for interviews or onboarding, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected statuses.