Facilities Operations Lead – Multi-Site Resort & Venues

Construction; Minehead; Hybrid; GBP 36,000 - 54,000; Full time

Job summary

Butlin's is seeking a Commercial Assistant Manager to support the delivery of high-quality, safe, and well-maintained commercial venues across our resort. You will lead a team of multiskilled technicians, manage contractors, and ensure adherence to health, safety and statutory standards while maintaining guest experience and brand levels.

You will work closely with the Commercial and Estate Facilities Manager to coordinate maintenance schedules, audits, and long-term asset care strategies,

Qualifications

• Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience.
• IOSH managing safely certification.
• Full UK driving licence.
• NEBOSH General certificate (desirable).
• Proven experience in commercial building operations or facilities management ideally within a resort/ holiday park or multi-site retail and leisure hospitality environment.
• Experience supervising a technical or maintenance team.
• Experience managing contractors, supplier and service partners.

Responsibilities

• Motivate and lead multiskilled teams across multiple sites.
• Coordinate day-to-day maintenance and planned preventive maintenance planning.
• Ensure venue operations readiness and safety compliance.
• Manage contractor performance and liaise with third-party suppliers for specialist works.
• Maintain brand standards and deliver excellent guest experience.
• Collaborate with retailers, operators and facilities contractors to ensure smooth operations.

Skills

Leadership

Contractor management

Health & safety

Problem solving

Communication

Planning

Multi-site operations

Education

Level 3 qualification in facilities/hospitality management or building/property maintenance

IOSH Managing Safely

Full UK driving licence

NEBOSH General certificate (desirable)

Job description

Butlin's is seeking a Commercial Assistant Manager to support the delivery of high-quality, safe, and well-maintained commercial venues across our resort. You will lead a team of multiskilled technicians, manage contractors, and ensure adherence to health, safety and statutory standards while maintaining guest experience and brand levels.

You will work closely with the Commercial and Estate Facilities Manager to coordinate maintenance schedules, audits, and long-term asset care strategies,