Facilities Commercial Assistant Manager | Multi-Site Resort

Butlins; West of England; On-site; GBP 38,000 - 52,000; Full time

Job summary

Butlins is looking for a Commercial Assistant Manager to support the delivery of high-quality, safe and well-maintained commercial retail, entertainment venues and external areas across the resort. You will work closely with the Commercial and Estate Facilities Manager to ensure guest satisfaction through day-to-day coordination, brand standards, and effective maintenance planning.

The role leads a team of specialist technicians, manages maintenance schedules and contracts, and ensures

Qualifications

• Leadership to motivate multiskilled teams and maintain standards.
• Ability to manage multiple sites with PPM schedules and deadlines.
• Experience supervising contractors and liaising with suppliers.
• Strong H&S knowledge and compliance with COSHH, risk assessments.

Responsibilities

• Lead and motivate multiskilled technicians across venues.
• Coordinate maintenance, safety audits and preventative plans.
• Liaise with contractors and commercial teams to deliver works with minimal guest disruption.

Skills

Leadership

People Management

Problem Solving

Organisational Skills

Adaptability

Team Collaboration

Empathy

Guest Experience

Education

Level 3 qualification in Facilities management, hospitality management or building/property maintenance

IOSH managing safely

NEBOSH General certificate

Full UK driving licence

Job description

Butlins is looking for a Commercial Assistant Manager to support the delivery of high-quality, safe and well-maintained commercial retail, entertainment venues and external areas across the resort. You will work closely with the Commercial and Estate Facilities Manager to ensure guest satisfaction through day-to-day coordination, brand standards, and effective maintenance planning.

The role leads a team of specialist technicians, manages maintenance schedules and contracts, and ensures