Facilities & Operations Lead, Finance Shared Services

Sohohouseco; Milton Keynes; In loco; GBP 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Sohohouseco is seeking an Office Manager to run the day-to-day operations of the Finance Shared Services Centre in Milton Keynes. You will own facilities, vendor contracts, on-site IT/office coordination, and workplace services to keep the finance team productive and compliant.

You will manage reception, H&S, onboarding logistics, travel and events, and champion a positive workplace culture while collaborating with IT, HR, Security and Finance colleagues.

Competenze

• 3–5+ years in office/operations management, ideally in a shared services or finance environment.
• Hands-on facilities/vendor management and H&S compliance experience.
• Excellent written and verbal communication; confident managing suppliers and senior stakeholders.
• Highly organized, with strong prioritisation and follow-through.
• Service-oriented mindset with a continuous improvement approach.
• Ability to lead by influence and support a positive, inclusive workplace culture.

Mansioni

• Own office operations: facilities, reception, H&S etc.
• Manage vendor relationships and contracts (cleaning, security, catering, maintenance)
• Coordinate with IT for end-user setup (desks, peripherals, meeting rooms, asset tracking) and incident triage.
• Run workplace services: mail/shipments, travel coordination, room bookings, events, and visitor management.
• Maintain H&S compliance (risk assessments, fire wardens, first aiders, drills etc.)
• Support people operations: onboarding/offboarding logistics, inductions, seating charts, equipment returns.
• Champion culture and engagement: site communications, celebrations, town halls, and wellbeing initiatives.
• Strong coordination across IT, HR/People, Security, and Finance stakeholders.
• Ensure security protocols for visitors, deliveries, and on-site records.
• Coordinate audits/inspections related to facilities, H&S, or vendor compliance; close actions promptly.
• Drive continuous improvement and small automations (room/desk booking tools, forms, checklists).
• Act as primary on-site point of contact for Finance leadership and shared services managers.
• Any additional duties as assigned by management

Conoscenze

Office operations

Facilities management

Vendor management

H&S compliance

Stakeholder management

Continuous improvement

Descrizione del lavoro

Sohohouseco is seeking an Office Manager to run the day-to-day operations of the Finance Shared Services Centre in Milton Keynes. You will own facilities, vendor contracts, on-site IT/office coordination, and workplace services to keep the finance team productive and compliant.

You will manage reception, H&S, onboarding logistics, travel and events, and champion a positive workplace culture while collaborating with IT, HR, Security and Finance colleagues.