Facilities & Workplace Experience Lead

Soho House & Co; Milton Keynes; Presencial; GBP 35.000 - 48.000; Jornada completa

Descripción de la vacante

Soho House & Co's Finance Shared Services Centre seeks an Office Manager to run day-to-day operations, overseeing facilities, vendor management, and on-site IT/office coordination to keep multi-functional finance teams productive and compliant.

You will coordinate with IT, HR, Security and Finance stakeholders, drive improvements, manage budgets, and act as the on-site point of contact for leadership and managers.

Formación

• 3–5+ years in office/operations management, preferably in a shared services or finance environment.
• Hands-on facilities/vendor management and H&S compliance experience.
• Excellent written and verbal communication; confident managing suppliers and senior stakeholders.
• Highly organised, with strong prioritisation and follow-through.

Responsabilidades

• Own office operations: facilities, reception, H&S etc.
• Manage vendor relationships and contracts (cleaning, security, catering, maintenance).
• Coordinate with IT for end-user setup (desks, peripherals, meeting rooms, asset tracking) and incident triage.
• Run workplace services: mail/shipments, travel coordination, room bookings, events, and visitor management.
• Maintain H&S compliance (risk assessments, fire wardens, first aiders, drills etc.).
• Support people operations: onboarding/offboarding logistics, inductions, seating charts, equipment returns.
• Champion culture and engagement: site communications, celebrations, town halls, and wellbeing initiatives.
• Strong coordination across IT, HR/People, Security, and Finance stakeholders.
• Ensure security protocols for visitors, deliveries, and on-site records.
• Coordinate audits/inspections related to facilities, H&S, or vendor compliance; close actions promptly.
• Drive continuous improvement and small automations (room/desk booking tools, forms, checklists).
• Act as primary on-site point of contact for Finance leadership and shared services managers.
• Any additional duties as assigned by management

Conocimientos

Office management

Vendor management

H&S compliance

Stakeholder management

Organization

Continuous improvement

Descripción del empleo

Soho House & Co's Finance Shared Services Centre seeks an Office Manager to run day-to-day operations, overseeing facilities, vendor management, and on-site IT/office coordination to keep multi-functional finance teams productive and compliant.

You will coordinate with IT, HR, Security and Finance stakeholders, drive improvements, manage budgets, and act as the on-site point of contact for leadership and managers.