Office Manager, 5-Month FTC Support Office London, Milton Keynes SSC View Role

Soho House Group; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Soho House Group in London is seeking an experienced Office Manager to run the day-to-day operations of our Finance Shared Services Centre, ensuring a well-supported workplace for a multi-functional finance team.

You will own facilities, vendor relationships, budgeting, on-site IT/office coordination, and workplace services to keep teams productive and compliant, while collaborating with IT, HR, Security and Finance.

Qualifications

• 3–5+ years in office/operations management, preferably in a shared services or finance environment.
• Hands-on facilities and vendor management experience.
• Excellent written and verbal communication; confident managing suppliers and senior stakeholders.
• Highly organised, with strong prioritisation and follow-through.
• Service-oriented mindset with a continuous improvement approach.
• Ability to lead by influence and support a positive, inclusive workplace culture.

Responsibilities

• Own office operations: facilities, reception, H&S, etc.
• Manage vendor relationships and contracts (cleaning, security, catering, maintenance).
• Coordinate with IT for end-user setup (desks, peripherals, meeting rooms, asset tracking) and incident triage.
• Run workplace services: mail/shipments, travel coordination, room bookings, events, and visitor management.
• Maintain H&S compliance (risk assessments, fire wardens, first aiders, drills).
• Support people operations: onboarding/offboarding logistics, inductions, seating charts, equipment returns.
• Champion culture and engagement: site communications, celebrations, town halls, and wellbeing initiatives.
• Strong coordination across IT, HR/People, Security, and Finance stakeholders.
• Ensure security protocols for visitors, deliveries, and on-site records.
• Coordinate audits/inspections related to facilities, H&S, or vendor compliance; close actions promptly.
• Drive continuous improvement and small automations (room/desk booking tools, forms, checklists).
• Act as primary on-site point of contact for Finance leadership and shared services managers.
• Any additional duties as assigned by management

Skills

Office operations

Facilities management

Vendor management

H&S compliance

Communication

Organization

Process improvement

Education

Bachelor's degree in a relevant field

Job description

The Office Manager runs the day-to-day operations of the Finance Shared Services Centre, ensuring a well supported workplace for a multi-functional finance team. They own facilities, vendor and budget management, on-site IT/office coordination, and workplace services that keep teams productive and compliant.

Key Responsibilities..

• Own office operations: facilities, reception, H&S etc.
• Manage vendor relationships and contracts (cleaning, security, catering, maintenance)
• Coordinate with IT for end-user setup (desks, peripherals, meeting rooms, asset tracking) and incident triage.
• Run workplace services: mail/shipments, travel coordination, room bookings, events, and visitor management.
• Maintain H&S compliance (risk assessments, fire wardens, first aiders, drills etc.)
• Support people operations: onboarding/offboarding logistics, inductions, seating charts, equipment returns.
• Champion culture and engagement: site communications, celebrations, town halls, and wellbeing initiatives.
• Strong coordination across IT, HR/People, Security, and Finance stakeholders.
• Ensure security protocols for visitors, deliveries, and on-site records.
• Coordinate audits/inspections related to facilities, H&S, or vendor compliance; close actions promptly.
• Drive continuous improvement and small automations (room/desk booking tools, forms, checklists).
• Act as primary on-site point of contact for Finance leadership and shared services managers.
• Any additional duties as assigned by management

What We Are Looking For..

• 3-5+ years in office/operations management, preferably in a shared services or finance environment.
• Hands-on facilities/vendor management and H&S compliance experience.
• Excellent written and verbal communication; confident managing suppliers and senior stakeholders.
• Highly organised, with strong prioritisation and follow-through.
• Service-oriented mindset with a continuous improvement approach.
• Ability to lead by influence and support a positive, inclusive workplace culture.