Facilities & Operations Coordinator

Smurfit Westrock; London Borough of Hillingdon; On-site; GBP 26,000 - 34,000; Full time

Job summary

Smurfit Westrock is seeking an Office & Facilities Coordinator for our manufacturing site in the UK. You will deliver a professional front-of-house service while supporting administrative, facilities, Health and Safety, and operational coordination activities.

You will manage visitor access, mail, calls, travel arrangements, and coordinate room bookings while supervising cleaning staff and maintaining a safe, welcoming environment.

Qualifications

• Experience in front-line or operations support.
• Strong literacy and numeracy skills.
• Competent IT skills including MS Office.
• Excellent communication and organisational abilities.

Responsibilities

• Act as first point of contact for visitors, contractors and deliveries.
• Manage visitor/contractor access and site security procedures.
• Handle telephone calls and direct queries to the right departments.
• Manage mail, parcels and courier services.
• Coordinate meeting room bookings and general site support.
• Maintain office supplies and notice boards; support maintenance records.
• Arrange travel and accommodation for employees and visitors.
• Support Health and Safety activities and reporting.

Skills

Customer service

Microsoft Office

Organised

Attention to detail

Communication

Team player

Tools

MS Office Suite

Job description

Smurfit Westrock is seeking an Office & Facilities Coordinator for our manufacturing site in the UK. You will deliver a professional front-of-house service while supporting administrative, facilities, Health and Safety, and operational coordination activities.

You will manage visitor access, mail, calls, travel arrangements, and coordinate room bookings while supervising cleaning staff and maintaining a safe, welcoming environment.