Facilities Operations Admin: Grow with a Top FM Team

Manchester Arndale; Nottingham; On-site; GBP 26,000 - 36,000; Full time

Job summary

OCS UK & Ireland is hiring an Administrator to support the Contract Management Team, handling calls and scheduling Planned maintenance and reactive maintenance work across multiple contracts.

Reporting to the Operations Delivery Supervisor, you will liaise with tenants, clients, engineers, and subcontractors; produce monthly performance reports and ensure SLA targets are met. The role requires IT skills and facilities management experience in a fast-paced environment.

Qualifications

• IT knowledge including MS Office and CAFM systems.
• Facilities Management experience.
• Experience of working with financial performance penalties.
• Strong organisational skills and a high attention to detail.
• General knowledge of intranet services.
• Good communication skills and ability to work in a team.

Responsibilities

• Administer PPMs to Engineers and schedule work across contracts.
• Liaise with tenants, clients, contractors and external parties for repairs and maintenance.
• Manage responsive repairs and maintain contractor/workflow communications.
• Produce monthly performance reports and assist with contract performance schedules.
• Handle incoming calls, emails or letters and manage workload daily.
• Chase subcontractors’ reports and ensure SLA targets are met.

Skills

MS Office

CAFM Systems

Facilities Management experience

Financial penalties experience

Organisational skills

Communication skills

Team player

Job description

OCS UK & Ireland is hiring an Administrator to support the Contract Management Team, handling calls and scheduling Planned maintenance and reactive maintenance work across multiple contracts.

Reporting to the Operations Delivery Supervisor, you will liaise with tenants, clients, engineers, and subcontractors; produce monthly performance reports and ensure SLA targets are met. The role requires IT skills and facilities management experience in a fast-paced environment.