Facilities Manager - Whiteley

14forty; Whiteley; On-site; GBP 43,000 - 53,000; Full time

Job summary

Compass Group UK&I, operating under the 14Forty brand, is seeking a experienced Facilities Manager to lead soft services (cleaning, catering, security, reception) and oversee hard services via a third-party provider. The role ensures safe, welcoming environments for staff, clients and visitors.

Based in Whiteley, this full-time position requires strong leadership, budgets control, and a proactive approach in a fast-paced, client-focused setting.

Qualifications

• Proven experience managing multiple services inc. Cleaning and Security essential.
• Experience managing catering services desirable.
• Demonstrated knowledge of M&E services and sub-contracted management are essential.
• Strong leadership and people management skills, with the ability to inspire and motivate diverse teams.
• Excellent organisational, problem-solving, and communication skills.
• Financial acumen with experience managing budgets and supplier contracts.
• Flexible, proactive, and able to work in a fast-paced, client-focused environment.

Responsibilities

• Lead, manage, and develop the soft services teams, ensuring effective delivery across cleaning, catering, security, and reception operations.
• Support the Catering Manager with the day-to-day oversight of the catering operation, ensuring high standards of food service, customer satisfaction, compliance, and operational efficiency.
• Oversee third-party management of hard services, maintaining strong operational understanding to ensure service quality and compliance.
• Manage supplier contracts and monitor KPIs/SLAs, driving continuous improvement across all service lines.
• Ensure compliance with all relevant legislation, including health & safety, food hygiene, SIA regulations, and building maintenance standards.
• Develop and implement policies, schedules, and quality audits to maintain consistently high standards.
• Effectively manage budgets, resources, and staffing, ensuring cost-efficiency without compromising quality.
• Act as the main point of contact for stakeholders, responding to queries, feedback, and incidents in a timely and professional manner.
• Champion a culture of excellence, safety, and customer service across all soft and hard service functions.

Skills

Leadership

People management

Budgeting

Communication

Problem solving

Organisational skills

Job description

Facilities Manager

Location: Whiteley

Salary: Up to £48,000 per annum, depending on experience

Working Pattern: Monday to Friday, flexibility required for business needs

About The Role

We are seeking an experienced and motivated Facilities Manager to lead and oversee the delivery of our key support services across cleaning, catering, security, and reception, while also maintaining oversight of hard services delivered by a third-party provider. This is a pivotal role, ensuring that all service operations run to the highest standards, creating a safe, welcoming, and efficient environment for staff, clients, and visitors.

Key Responsibilities

• Lead, manage, and develop the soft services teams, ensuring effective delivery across cleaning, catering, security, and reception operations.
• Support the Catering Manager with the day-to-day oversight of the catering operation, ensuring high standards of food service, customer satisfaction, compliance, and operational efficiency.
• Oversee third-party management of hard services, maintaining strong operational understanding to ensure service quality and compliance.
• Manage supplier contracts and monitor KPIs/SLAs, driving continuous improvement across all service lines.
• Ensure compliance with all relevant legislation, including health & safety, food hygiene, SIA regulations, and building maintenance standards.
• Develop and implement policies, schedules, and quality audits to maintain consistently high standards.
• Effectively manage budgets, resources, and staffing, ensuring cost-efficiency without compromising quality.
• Act as the main point of contact for stakeholders, responding to queries, feedback, and incidents in a timely and professional manner.
• Champion a culture of excellence, safety, and customer service across all soft and hard service functions.

About You

• Proven experience managing multiple services inc. Cleaning and Security essential.
• Experience managing catering services desirable.
• Demonstrated knowledge of M&E services and sub-contracted management are essential.
• Strong leadership and people management skills, with the ability to inspire and motivate diverse teams.
• Excellent organisational, problem-solving, and communication skills.
• Financial acumen with experience managing budgets and supplier contracts.
• Flexible, proactive, and able to work in a fast-paced, client-focused environment.

Job Reference: com/2209/78403001/52778223/SU #14Forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!