Facilities Manager - Part-Time

Retirement Villages Group Ltd; Abbotskerswell; On-site; GBP 28,000 - 36,000; Part time

Benefits offered by this job

Medicash health plan

Birthday leave

Pension & life assurance

Discounted gift cards

Wellbeing perks

Professional development

Job summary

The Priory Retirement Village is seeking a skilled Facilities Manager to oversee the property and grounds maintenance, ensuring safety, cleanliness, and a welcoming environment for residents and staff.

You will lead a small Estates team and external contractors, manage PPMs, and drive service standards within budget while supporting a warm, community-focused village life.

Qualifications

• Level 2 or above qualification in Facilities Management or equivalent.
• 3+ years' experience managing estates, buildings or residential facilities.
• IOSH Managing Safely and Legionella awareness certification.
• Knowledge of fire, water and building safety regulations.
• Experience with PPM programmes, budgets and contractor relationships.
• Strong IT skills with Office 365 and facilities software.
• People-first, solution-oriented communicator.

Responsibilities

• Act as a trusted point of contact for residents, promoting a responsive and inclusive service culture.
• Lead a team of Estates Operatives and contractors to maintain buildings and grounds.
• Ensure safety audits, risk assessments, and compliance across the village.
• Plan staffing rotas, monitor performance, and support development.
• Contribute to budgeting and procurement for estates-related services.
• Prepare homes for resale or rental to minimise voids and maximise value.

Skills

Facilities management

Estates management

Team leadership

Budgeting

Health & Safety

Contractor management

Office 365

Education

Facilities Management qualification

Tools

Facilities software platforms

Job description

We are excited to be recruiting for a skilled and dedicated Facilities Manager to oversee our property and grounds maintenance here at The Priory Retirement Village. Ensuring that our beautiful village remains a safe, clean, and welcoming environment for all residents, staff, and visitors.

This is a part-time role working 4 days per week - 30 hours per week.

In this hands-on role, you will work as part of the Village Management Team to uphold the highest standards of service delivery, compliance, and customer experience. You'll lead a small team of Estates Operatives and contractors to ensure our buildings, equipment, and grounds remain well-maintained and compliant, while creating a warm and supportive community where residents can truly thrive.

Key Responsibilities

Customer & Community Focus

• Act as a trusted point of contact for residents, promoting a responsive and inclusive service culture
• Welcome new residents and guide them through facilities and maintenance processes
• Engage with the Residents' Association and committees, actively listening and responding to feedback
• Promote value-added services that enhance the resident experience and generate revenue

Property & Grounds Management

• Manage and maintain the village's buildings, mechanical and electrical systems, communal areas, and landscaped grounds
• Lead planned preventative maintenance (PPM), procurement, and contractor management within budget
• Ensure effective use and maintenance of safety and communication systems (e.g., emergency calls, fire alarms)

Health & Safety Compliance

• Ensure full compliance with Health and Safety legislation, including fire, legionella, water safety, and building regulations
• Conduct audits and risk assessments, and implement corrective actions
• Act as the village's health and safety lead, embedding a safety-first culture across the team

Team Leadership & Development

• Recruit, train and lead a team of Estates Operatives and manage external contractors
• Plan staffing rotas and team meetings, monitor performance, and support career development
• Drive an inclusive and values-driven team environment, championing collaboration and continuous improvement

Operational & Financial Management

• Contribute to annual budgeting and cost control for estates-related services
• Maintain accurate records, oversee procurement, and track contractor performance
• Support timely preparation of homes for resale or rental to minimise voids and maximise value

The ideal candidate

Essential

• Level 2 or above qualification in Facilities Management or equivalent
• 3+ years' experience managing estates, buildings or residential facilities (e.g. retirement community, hospital, school, housing estate)
• IOSH Managing Safely and Legionella awareness certification
• Practical knowledge of fire, water and building safety regulations
• Skilled in managing PPM programmes, budgets, and contractor relationships
• Strong IT and systems capability (Office 365 and facilities software platforms)
• Clear communicator with a people-first, solution-oriented approach

Desirable

• NEBOSH or Fire Safety Level 2 certification
• Working knowledge of plumbing, electrical or building trades

Benefits

• Medicash health plan
• Birthday leave
• Pension scheme & life assurance
• Access to discounted gift cards and exclusive wellbeing perks
• A supportive, community-focused working environment
• Opportunities for professional development and advancement

Our Values

At Retirement Villages, our culture is shaped by values that we live every day: Age Well, Community, Keep Improving, Invest Wisely, Planet Positive, One Team